Working at Freudenberg: We will wow your world!

Responsibilities:

• Manage customer orders from receipt through delivery, ensuring accuracy and timely processing.
• Serve as the main point of contact for customers regarding orders, deliveries, availability, and related inquiries.
• Monitor order status and proactively communicate potential delays or changes.
• Coordinate with Sales, Planning, Logistics, Production, and Finance to ensure customer requirements are met.
• Handle customer requests, complaints, and delivery-related issues, supporting timely resolution.

Qualifications:

• Bachelor’s degree in Business Administration, Logistics, International Trade, Engineering, or a related field.
• Previous experience in Customer Service, Order Management, Sales Administration, Logistics, or a related area

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The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.

Freudenberg Nao-Tecidos Ltda.