Senior Services Assistant - Part-Time

Description

Join a Mission That Delivers More Than Meals

Are you someone who finds joy in helping others and wants to make a real difference in your community? At SPAN, Inc., we’re more than a meal delivery service—we’re a lifeline of care, connection, and compassion for older adults across Denton County.

As a vital part of our Meals on Wheels team, you’ll help ensure that seniors receive the nutrition, companionship, and support they need to live with dignity and independence. Every day you work with us is a chance to brighten someone’s life.

Position Details

• Job Status: Part-Time
• Hours: 20–25 hours per week, primarily mornings
• Location: Denton County

Summary:  Span, Inc. is seeking a compassionate and organized Senior Services Assistant to support the delivery of high-quality services to older adults. This role involves assisting with daily program operations, coordinating activities, providing direct support to seniors, and ensuring a welcoming and safe environment. The ideal candidate will have strong interpersonal skills, attention to detail, and a genuine interest in serving the senior community. 

Essential Duties and Responsibilities

• Maintain and update client databases for home-delivered and congregate meals.
• Organize and manage electronic and paper client files.
• Handle incoming calls, referrals, and service changes with care and efficiency.
• Conduct outreach calls to seniors, offering support and resources.
• Assist with our Senior Paws Program, helping seniors care for their beloved pets.
• Occasionally, perform client assessments to ensure quality service.
• Prepare reports and analyze data to improve program delivery.
• Step in to support meal distribution when needed.
• Take on other meaningful tasks that support our mission.

?? Why You’ll Love Working Here

• Be part of a mission-driven team that values empathy, service, and community.
• Make a tangible impact in the lives of older adults.
• Enjoy a supportive work environment where your contributions truly matter.

Requirements

Education/Experience:

High School Diploma or equivalent; one – two years related administrative experience and/or training; or equivalent combination of education and experience. Bi-lingual a plus.

Required Licensing:

Must have and be able to maintain a valid Texas State Driver’s License.

Key Skills and Abilities:

Able to read and interpret documents such as procedure manuals and to understand instructions in a variety of formats.

Excellent verbal and written communication skills (English). Pays attention to detail.

Able to speak effectively and comfortably to individuals and groups of people in a variety of mediums (i.e. in person, on the phone, and through email). 

Able to handle stressful situations and remain calm when dealing with a variety of personalities and situations.

Consistently exercises good judgment.

Good project and time management skills. Able to work independently with little direct supervision.

Knowledge of and ability to use a GPS Guidance system. Ability to interpret maps and directions in a way that promotes efficient route and time management.

Ability to grasp mathematical concepts on a level conducive to tasks such as creating reports and manipulating data.

Able to develop and maintain professional relationships with volunteers, employees, and the community.

Proficient in Microsoft Office products, database management, the internet, and electronic e-mail. Able to learn and adapt to other software used in the position.

Supervisory Responsibilities:

This job has no supervisory responsibilities.

Work Environment:

Primarily in an office environment, which can be loud with many distractions. Occasional exposure to outdoor conditions. Driving sometimes required. Climbing in and out of vehicle and entering and exiting client homes, while navigating a variety of potential obstacles. Employee may be exposed to patterns of lights and darkness normally experienced while driving (i.e. traffic lights, headlights, shadows, etc.).

Physical Demands:

While performing the duties of this job the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is regularly required to sit and may have extended periods of using a telephone, computer and other electronic devices. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee is occasionally required to lift up to 40 pounds. The vision requirements include: ability to adjust focus, depth perception, peripheral vision, distance vision and close vision.