Public Relations Manager (Hybrid)

With millions of diners, 70,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion. 

Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team that includes its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.

About the Job

OpenTable is looking for a hands-on PR Manager to lead day-to-day communications and build the brand's profile across Mexico and support global campaigns. Reporting to the Director of International Communications, this role adapts global priorities to elevate OpenTable with diners, restaurant partners, media, and industry stakeholders. You will drive culturally resonant consumer and B2B messaging through strategic media relations, data-led storytelling, and local market insight. This is a high-impact position for a collaborative communicator passionate about technology, hospitality, and dining culture.

Responsibilities

• Develop and execute annual and quarterly PR plans in Mexico aligned with OpenTable's global communications strategy.
• Manage media relations and daily outreach to secure high-quality coverage across consumer, food, business, lifestyle, technology, and trade media.
• Support global communications campaigns for key moments throughout the year. 
• Direct local PR agencies and external partners to ensure timely, high-impact campaign execution and clear alignment on deliverables.
• Create culturally relevant, data-driven story concepts, press materials, pitches, and talking points in both Spanish and English.
• Partner with cross-functional teams including Marketing, Analytics, Legal, and Growth to drive seasonal activations, influencer initiatives, and restaurant-led storytelling.
• Track key performance metrics, manage local PR administration, and monitor market trends to proactively identify opportunities and protect brand reputation.

Minimum Qualifications

• 5+ years of experience in PR or strategic communications within an in-house or agency setting.
• Proven track record delivering consumer-facing PR campaigns in technology, hospitality, food, travel, or lifestyle sectors.
• Extensive knowledge of the Mexican media landscape and established relationships with relevant media contacts.
• Native or full professional fluency in written and spoken Spanish, alongside strong English communication skills.
• Demonstrated experience managing external PR agencies, cross-functional stakeholders, and project timelines.

Preferred Qualifications

• Experience executing consumer, data-led storytelling, trend analysis, or survey-driven media campaigns.
• Strong background in corporate and B2B communications supporting local business partners and ecosystems.
• Demonstrated experience coordinating media events, influencer partnerships, and integrated brand activations.
• Familiarity with PR measurement tools, Share of Voice analytics, and tracking digital impact metrics such as backlinks.
• Deep domain passion for restaurants, consumer technology, and dining trends across Mexico.

Benefits and Perks

• Work from (almost) anywhere for up to 20 days per year
• Focus on mental health and well-being:
• Company-paid therapy sessions through SpringHealth
• Company-paid subscription to Headspace
• Company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
• Paid parental leave
• Generous paid vacation + time off for your birthday
• Paid volunteer time
• Focus on your career growth:
• Development Dollars
• Leadership development
• Access to thousands of on-demand e-learnings
• Travel Discounts
• Employee Resource Groups
• Christmas Bonus - 30 days
• 20 days of paid time off a year
• 25% vacation premium
• Private health, dental, and life insurance
• Monthly social events and happy hours

The best connections happen face-to-face, whether you’re sitting down to dinner or having coffee with a coworker. That’s why OpenTable has adopted a hybrid workplace model. This role aligns with that approach, with an expectation of coming into the office two days a week—giving employees the best of both worlds: in-person collaboration and flexibility.

Work Environment & Flexibility

At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.

Inclusion

We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.

If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.

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