- Salary
- $53k+/yr
- Location
- City of Miami, FL, FL, US
- Type
- Full-time
- Department
- IT
- Education
- Master
- Source
- GovernmentJobs
Description
THIS RECRUITMENT IS A SUPPLEMENTAL POSTING TO THE ORIGINAL RECRUITMENT (APRIL 06 - APRIL 17, 2026). APPLICANTS WHO APPLIED DURING THAT PERIOD AND WERE DEEMED INELIGIBLE BUT MEETS THE MINIMUM REQUIREMENTS LIST BELOW AND WISH TO BE CONSIDERED FOR THIS POSITION MUST RE-APPLY.
Responsible personnel work of a technical nature.
Work involves responsibility for providing necessary technical support to those involved in a variety of duties relating to all aspects of the City's human resources programs. Employees in this position will be assigned tasks of limited difficulty. They may exercise supervision of clerical support staff in the absence of the section supervisor. Close supervision is received from a professional supervisor for accuracy of content and conformance with departmental and City policies and procedures.
Work involves responsibility for providing necessary technical support to those involved in a variety of duties relating to all aspects of the City's human resources programs. Employees in this position will be assigned tasks of limited difficulty. They may exercise supervision of clerical support staff in the absence of the section supervisor. Close supervision is received from a professional supervisor for accuracy of content and conformance with departmental and City policies and procedures.
Aids in providing information to employees regarding promotional or transfer possibilities, rights, obligations, available training opportunities, and benefits. Reviews all personnel action forms for accuracy of information, may contact departments for revisions or to correct inaccuracies. Explains policies and procedures, regulations and standards within established guidelines.
Reviews, prepares and assures the maintenance of employee personnel records and files, as well as department inventories, and complies with records retention strategies and guidelines. Supports the employee orientation function, and appropriately responds to public records requests as required.
May assist in coordinating interview processes by scheduling candidates and contacting panel members to conduct interviews.
May assist in coordinating internal and external training sessions or partner visits by scheduling employees, reserving rooms or areas for use, and providing certificates of completion.
May assist in researching or providing data regarding salary surveys or initial research for classification studies.
May administer skills tests and assist professional-level personnel with test administration.
May aid in compiling data for preparation of budgets or other special reports. Places employment advertisements with media sources within prescribed time frames and according to established protocol.
May assist in interpreting union contracts.
May assist in preparing and revising job descriptions.
May assist with the review of employment applications.
May act as a test proctor for, but not limited to, physical ability tests and oral boards examinations. The employee may be responsible for monitoring candidate performance and compliance with examination guidelines which may involve walking, running, climbing stairs, and other physical activities to properly assess candidates throughout the physical ability test.
May act as a training proctor for established webinar and/or seminar training programs.
Compiles information for and prepares routine correspondence and reports as necessary.
Participates in special projects and city initiatives, as assigned.
Performs related work as required.
Reviews, prepares and assures the maintenance of employee personnel records and files, as well as department inventories, and complies with records retention strategies and guidelines. Supports the employee orientation function, and appropriately responds to public records requests as required.
May assist in coordinating interview processes by scheduling candidates and contacting panel members to conduct interviews.
May assist in coordinating internal and external training sessions or partner visits by scheduling employees, reserving rooms or areas for use, and providing certificates of completion.
May assist in researching or providing data regarding salary surveys or initial research for classification studies.
May administer skills tests and assist professional-level personnel with test administration.
May aid in compiling data for preparation of budgets or other special reports. Places employment advertisements with media sources within prescribed time frames and according to established protocol.
May assist in interpreting union contracts.
May assist in preparing and revising job descriptions.
May assist with the review of employment applications.
May act as a test proctor for, but not limited to, physical ability tests and oral boards examinations. The employee may be responsible for monitoring candidate performance and compliance with examination guidelines which may involve walking, running, climbing stairs, and other physical activities to properly assess candidates throughout the physical ability test.
May act as a training proctor for established webinar and/or seminar training programs.
Compiles information for and prepares routine correspondence and reports as necessary.
Participates in special projects and city initiatives, as assigned.
Performs related work as required.
- High school diploma or its equivalent
- Two (2) years human resources experience.
- Customer service experience is preferred. Experience working in the public sector is desired.
OR
- Equivalent combination of education and experience beyond a high school diploma or its equivalent.
Applicants, including City of Miami employees, must upload and submit attached copies of the following documents with the employment application. Please be sure to attach all required documents to your employment application each time you apply. Uploaded documents remain in your online profile but they will not attach automatically and you will be deemed ineligible without the proper documentation.
ALL DOCUMENTS SUBMITTED MUST BE CLEAR, LEGIBLE, AND IN PROPER FORMAT.
THE FOLLOWING DOCUMENTS ARE REQUIRED AT TIME OF APPLICATION AND ARE ACCEPTABLE FORMS OF PROOF:
- Proof of education in the form of high diploma or its equivalent and/or transcripts reflecting graduation from high minimum or higher. Foreign diplomas/degrees must be submitted with a credential evaluation report from an approved credential evaluation agency*.Translations of diploma/degrees are not accepted. If degree/diploma does not reflect the academic major on its face, transcripts indicating degree completion must be submitted. Audit/Academic reports are not accepted as substitutions for college transcripts.
- To qualify under the equivalency clause, applicant must provide proof of education in one or more of the following applicable forms: copy of college/university transcripts of sixty (60) college credits or more, from an accredited institution, OR any higher accredited degree such as an Associate's, Bachelor's, Master's degree or higher.
Credential evaluation reports showing the United States equivalency for academic credentials earned in other countries may be provided by:
- An accredited four-year college or university in the United States, OR
- A current member of the National Association of Credential Evaluation Services (NACES), OR
- A current member of the Association of International Credential Evaluators (AICE), OR
- A recognized Professional Organization
For additional list of approved credential evaluation agencies visit the Florida Department of Education
It is the applicant's responsibility to ensure that all required documents submitted with the employment application are in a format that is acceptable, clear and legible for eligibility determination or risk being disqualified.
Applicants, including City of Miami employees, must completely detail their work experience on the employment application or risk being disqualified. Resumes are not required and will not be reviewed in place of the employment application.
It is the applicant's responsibility to update their online profile with personal data, work experience, education, and certifications, when submitting application(s), failure to do so may result in disqualification.
Applicants must provide a valid email address in order to receive notification of eligibility.
Veterans Preference: Veterans Preference is awarded in accordance with Florida State Statute 295.07. If veteran's preference is being claimed, it must be indicated on the application form and proper documentation, including all forms DD-214 (Member 4) and the applicable FDVA- Veteran's Preference Certification Form(s) in accordance with rule 55A-7.013 - Documentation of Preference Claim, must be submitted with the employment application.
FDVA Certification Forms: Please complete the applicable Veterans' Preference Certification Form(s). Form(s) must be uploaded with your employment application along with acceptable proof of veterans' preference.
Form VP1: VETERANS' PREFERENCE CERTIFICATE
Form VP2: CURRENT MEMBER OF THE RESERVE CERTIFICATION
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FORM VP3: UNREMARRIED WIDOW or WIDOWER CERTIFICATE
Selection Preference for City Residents: In accordance with APM 2-02, applicants for classified positions who are City of Miami residents and new hires will receive preference in selection from interview ranking bands provided that any two (2) of the following documents are submitted with the employment application and again at time of interview:
A. Utility bill dated within 60 days of the date of submission
B. Valid Florida Driver License or State-issued I.D.
C. Property Tax Statement dated within 1 year of the date of submission
D. Properly executed valid lease agreement
E. Homestead Exemption dated within 1 year of the date of submission
F. Motor Vehicle Registration dated within 90 days of the date of submission
G. Official school records or transcripts, dated within 90 days of the date of submission
H. W-2 (or 1099) Tax Form dated within 1 year of the date of submission
City of Miami residents are granted selection preference over non-City of Miami residents within the same ranking band resulting from an interview process.
Selection Preference: Selection preference within the same ranking band resulting from an interview process will be granted in the following order: 1) preference eligible veterans, 2) active City of Miami employees, 3) City of Miami residents, 4) all others.
OPEN/NON-COMPETITIVE
Skills
ComplianceCustomer Service