Assistant Marketing & Communications Manager

Mandarin Oriental is looking for a Assistant Marketing & Communications Manager to join our Marketing & Communications team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Located next to Taikoo Hui Shopping Centre and designed by tonychi studio, Mandarin Oriental, Guangzhou offers spacious guestrooms, suites and stylish service apartments. Diverse dining choices include the two-MICHELIN-starred Jiang by Chef Fei, the elegant Lingnan garden-inspired Mandarin Oriental Cake Shop, the intimate whisky and cigar bar The Loft, the contemporary Chinese bistro TANG and the bold new cocktail destination LIÁNG. The Spa at Mandarin Oriental, Guangzhou was awarded five-star recognition by Forbes Travel Guide and offers visitors peace and tranquillity in nine private treatment rooms.

About the job

Based at the Mandarin Oriental, Guangzhou, within the Marketing & Communications Department in Guangzhou, the Assistant Marketing & Communications Manager assists the Director of Marketing & Communications in implementing the hotel’s digital marketing and brand communications initiatives, including social media management and support for promotional activities, to enhance the hotel’s brand visibility while ensuring alignment with MOHG’s brand standards.

The Assistant Marketing & Communications Manager reports to the Director of Marketing & Communications.

As Assistant Marketing & Communications Manager, you will be responsible for the following duties:

•          Assist the Director of Marketing & Communications in developing the annual digital marketing plan, covering the hotel website, social media platforms and other relevant channels.

•              Manage and maintain the hotel’s official website.

•              Manage the hotel’s online promotion channels and social media platforms, ensuring all content and visual assets remain updated and aligned with MOHG’s brand standards.

•              Develop and implement digital marketing initiatives in line with MOHG’s and the hotel’s marketing strategies; monitor campaign performance and provide recommendations for optimisation.

•              Maintain familiarity with both domestic and international social media platforms and assist with copywriting and proofreading for online promotional materials.

•              Be familiar with and strictly adhere to MOHG’s Brand Communications Manual and brand guidelines.

•              Assist in maintaining the hotel’s media assets, including press releases, images and videos, ensuring all content is up to date and aligned with MOHG’s brand standards.

•              Assist in monitoring relevant media channels and compiling media clippings related to the hotel.

•              Assist in organising media events and related promotional activities for the hotel.

•              Support internal photo shoots by arranging the necessary preparations according to the photographer’s requirements.

•              Perform any other duties as assigned by hotel management.

As Assistant Marketing & Communications Manager, we expect from you:

•          Diploma or bachelor’s degree in hospitality management, Tourism or related field preferred.

•              Minimum 3 years’ relevant working experience in international hotels.

•              Excellent verbal and written communication skills in both Chinese and English.

•              Strong organisational skills with attention to detail.

•              Strong creativity and innovative thinking.

•              Ability to work effectively under pressure in a fast-paced environment.

Our commitment to you:

Mandarin Oriental benefits

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

Local benefits

• A competitive salary and benefits packages.
• Additional Medical insurance.
• Converted Accommodation.

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