Case Worker

• Permanent Role
• Flexible Hours | 30.4 to 38 per week
• Salary: $78189 to $82164 per annum FTE plus super + NFP salary packaging
• Salary dependent on qualifications and experience
• Located in Broken Hill NSW 2880
• Make a meaningful difference to the lives of Australians in need.

Life at Mission Australia 

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together we’re building hope and possibility for all.

Find out more about us and our purpose.

Your Opportunity 

The Reconnect Program supports young people aged 12–18 years who are at risk of homelessness, are currently homeless, or are experiencing family conflict. Working across Broken Hill, Wilcannia, Ivanhoe, and Menindee, the program provides early intervention to strengthen family relationships and support young people to remain safely housed.

We’re seeking a passionate and dedicated Youth Case Worker to join our team and help create positive, lasting change for young people and their families.

As a Youth Case Worker, you will deliver early intervention, family-centred case management to young people and their families. This includes one-on-one support, family work, group programs, advocacy, and referrals to other services.

Due to the large geographical footprint of the program, outreach is a key part of this role. A pool car will be provided to support travel across the communities we serve.

Your key responsibilities will be to:

• Respond to referrals or approaches to the Program.
• Deliver ongoing case management sessions with young people or whole families
• Build strong, collaborative relationships with key stakeholders and partner agencies
• Develop and conduct a range of groups and information sessions for families.
• Participate in a range of interagency meetings, steering committees, and other forums.
• Build strong, collaborative relationships with key stakeholders and partner agencies
• Proactively identify and raise concerns relating to the safety and wellbeing of children and young people

Qualifications & experience

• Tertiary Qualification and / or relevant experience in the human services industry desirable
• Knowledge and experience working with issues relating to youth homelessness including domestic violence, substance abuse and mental health.
• Demonstrated experience in working therapeutically in partnership with young people and their families.
• Demonstrated experience in facilitating groups.
• First Aid Certificate or willingness to obtain.
• Current NSW Driver's License

Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.

Your benefits

To ensure our employees feel valued, empowered, and celebrated, we provide a range of employee benefits including:

• Rewarding work – every day you know you’re making a real difference
• Not-for-profit salary packaging, reducing your tax (details via AccessPay)
• Free external, confidential counselling and access to chaplaincy support
• Volunteering opportunities 
• Opportunity to purchase additional annual leave 
• Extra leave including: Mission Australia Thank You Day & Work Anniversary Day off

Our culture  

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.  

We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you live with disability and require support to submit your application, please email [email protected] or visit our Careers page for additional contact details.

We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at [email protected]  

Find out more about a career with Mission Australia. 

How to apply

Click ‘Apply’ and send your application today!

As a committed Circle Back Initiative employer, we will respond to your application.

Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you