Director, Services Business Development (Cybersecurity)

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Services Business Development (Cybersecurity)

Overview

Mastercard has evolved into a comprehensive technology and services platform. By expanding into areas such as fraud prevention, loyalty, personalisation, and data analytics, Mastercard now supports banks, merchants, and governments in delivering smarter, more secure, and highly personalised customer experiences.

And as digital commerce has grown, so have the security challenges. Cyber threats now extend beyond individual transactions to entire digital ecosystems, requiring a broader approach to protection. Recognising this, Mastercard strengthened its cybersecurity capabilities through strategic acquisitions, beginning with RiskRecon in 2019 and more recently Recorded Future, a global leader in threat intelligence. These additions enable Mastercard to offer advanced cyber risk assessment and real-time threat detection, helping clients safeguard their entire digital footprint—not just the payments themselves.


About the Role:

The Cybersecurity Business Owner – UKI Division will lead the growth of Mastercard’s Cyber business in this key division. As the P&L owner for Mastercard’s UKI Division, you will lead the strategic growth and commercial success of the cybersecurity business, driving revenue and profitability while running a cohesive, high-performing sales organisation as well as being involved in direct sales engagement.


Responsibilities include:

Build & Oversee the GTM Operating Model for the Division

- Define a collaborative operating model with clear joint account coverage
- Connect sales and BD teams under a unified MA Cyber narrative and sales process

Coordinate Internal Execution Across Teams

- Facilitate key client introductions across businesses (cross-sell opportunities between RF/ RR/ Consulting)
- Oversee sales enablement, especially for SBLs (sales collateral, pitch decks, training, pipeline visibility)
- Align product, sales, CS and marketing teams around launches and revenue goals
Specialist Cyber Sales

- End-to-end ownership of sales, with focus on consulting bundles
- Recorded Future & Risk Recon referrals for Mastercard managed Accounts

Identify issues, take improvement actions and communicate progress

- Report clearly on commercial integration progress
- Track lead funnel health and conversion efficiency: and take improvement actions
- Advise on integration risks

Success will be measured by sales performance of the Division, client impact, and contribution to the expansion of Mastercard’s cybersecurity solutions footprint.


Required Qualifications

Commercial experience

• Excellent communication and presentation skills, capable of articulate storytelling and translating complex concepts into compelling narratives that resonate with clients.
• Direct selling or customer facing experience, identifying client needs and building cybersecurity proposals.
• Ability to identify new business development opportunities and experience drafting proposals and scoping new opportunities.
• Demonstrated ability to build trust-based relationships with both mid- and executive-level clients
• NOTE: No non-competes that prevent sales interactions with clients in the financial services sector.

Cybersecurity experience:

• 10+ years’ experience which include time spent in cybersecurity with team management responsibility.
• Industry savvy, understanding emerging cyber trends and creatively leveraging market opportunities.
• Working experience with sales of security services, consulting and/or technologies such as cyber threat intelligence, security awareness and training, cloud security, crisis and incident response management, third party risk management, threat and vulnerability management, security in disruptive technologies such AI - Artificial Intelligence, CRQ – Cyber Risk Quantification, web application firewall, and identity theft protection.

Diverse stakeholder management

• Demonstrated experience managing cross-functional initiatives and aligning diverse stakeholders toward common goals
• Strong analytical and problem-solving skills, with a data-driven approach to decision-making and continuous improvement
• Exceptional communication skills, capable of influencing senior leaders and driving alignment without formal authority
• Track record of delivering results through structured planning, rigorous execution, and attention to detail
• Comfort navigating ambiguity and adapting quickly to evolving business priorities and market dynamics
• Ability to balance strategic thinking with detailed tactical execution skills to drive overall client impact and ability to make quick decisions in challenging, ambiguous situations.
• Experience working in a fast paced, dynamic environment with a flexibility to multitask and handle multiple requests with varying degrees of priority simultaneously.
• Experience in complex organization structures, managing and building effective relationships with internal and external stakeholders.


Preferred Qualifications

• Successful tenure at a top tier strategy consultancy (e.g., McKinsey, Bain, BCG, Oliver Wyman)
• Experience with the application of information security standards and good practices (such as PCI-DSS, HIPAA, ISO27001, NIST, CIS, CSA).
• Experience with payment ecosystem security: understanding of security needs of traditional financial services customers e.g. Acquirers, Processors, Issuers and customers from other related segments e.g. merchants, SMB, and government
• Experience in managing P&L responsibility or similar business ownership roles, with a focus on growth and profitability

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.