Learning and Development Analyst

About Rimini Street, Inc.

Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is a proven, trusted global provider of end-to-end, mission-critical enterprise software support, managed services and innovative Agentic AI ERP solutions, and is the leading third-party support provider for Oracle, SAP and VMware software.

Our comprehensive portfolio of unified solutions help run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database and technology software, enabling our clients to achieve better business outcomes, significantly reduce costs and reallocate resources towards strategic projects.

The Company has signed thousands of contracts with Fortune Global 100, Fortune 500, midmarket, public sector and government organizations who selected Rimini Street as their trusted, proven mission-critical enterprise software solutions provider and achieved better operational outcomes, realized billions of US dollars in savings and funded AI and other innovation investments.

We are actively seeking a Learning & Development Analyst. This role is based in India, Hyderabad.

About Rimini Street, India, GCC.

Rimini Street Inc, HQ : Las Vegas, NV, USA a disruptor in third party ERP support services, established undisputed leadership and as a natural progression, entered India with Rimini Street, India GCC India kick starting operations in Hyderabad, in 2013 with Global Client Onboarding Services, IT shared services and Global Service Development. In no time, Rimini Street, India GCC started Bengaluru operations going up the value chain with more complex product development (Oracle, SAP, Peoplesoft, JDE etc.) & advanced services (Managed services, Professional services, Security Managed Services etc).

Rimini Street, India GCC gained valuable share in bringing the reputation to Rimini Street Inc of being a global provider of unified support and managed service solutions for enterprise software. Today, Rimini Street, India GCC is a family of about 800+ full time talented individuals, thanks to the remarkable talent that has supported the expansion.

Rimini Street, India has nicely emerged as Global Capability Centre (GCC), and proudly says, “if you are best of the best, you belong to Rimini”. We are on a mission to contribute significantly to our “Rimini ONE” program, a turnkey Rimini Street service program that offers a comprehensive set of unified, integrated services that can run, manage, support, customize, configure, connect, protect, monitor, and optimize your Oracle and SAP ERP, database, and technology software.  

Position Summary

The Learning & Development Analyst owns and manages key Learning and Development processes,  reporting to the Director of Global Management Systems, and partnering closely with the Director, Learning Operations and Analytics, HR leadership, HR Technology, external vendors, and business stakeholders to drive global learning operations initiatives, ensure operational excellence, maximize learning systems capabilities, and maintain quality standards across programs, systems, reporting, records, budgets, vendors, licenses, and learner experiences.

Essential Duties and Responsibilities

• Own and manage ISO and Compliance Learning and Development operational processes, ensuring consistent execution, continuous improvement, and alignment with business priorities.
• Lead global training and event coordination across multiple time zones, including annual and quarterly training calendars, session scheduling, learner communications, and trainer support.
• Lead intake, prioritization, tracking, and fulfillment of training and professional development requests, partnering with stakeholders, including Executives, to clarify needs, timelines, and success measures.
• Manage programs in Workday Learn/Highspot, including learning pathways, course loads, reporting, learner support, content updates, issue resolution, and optimization of LMS capabilities in partnership with HR Technology.
• Track enrollments, completions, attendance, workshop outcomes, and online learning utilization; produce global and quarterly reporting, summaries, dashboards, and trend analysis.
• Create, oversee, and continuously improve pre- and post-workshop communications, ensuring learners have access to schedules, course materials, learning libraries, and required resources.
• Administer learner surveys, summarize course evaluation results, identify trends, and recommend program or process improvements based on feedback and data.
• Maintain learning libraries, records, document repositories, course materials, and learning resources to support accessibility, consistency, and governance.
• Lead the vendor, subscription, and license management process, including requests, records, renewals, fulfillment, external vendor contract approvals, purchase orders, invoicing, and coordination with internal partners as needed.
• Manage the quality assurance and audit process for courses, programs, and training resources; set timelines, send reminders, review materials, provide feedback, document findings, and escalate items that do not meet L&D standards.
• Maintain and communicate the L&D roadmap, providing updates on priorities, progress, risks, dependencies, and operational metrics.
• Serve as a subject matter resource for L&D systems, processes, reporting, communications, learning records, and operational standards; provide guidance to team members and stakeholders on best practices.
• Research learning tools, tips, resources, and delivery approaches for distribution after workshops and to support continued learner engagement.
• Support scheduling and delivery of professional development in LMS and Microsoft Teams as needed, while identifying opportunities to streamline and scale recurring processes.
• Lead or contribute to L&D projects, including process improvements, reporting enhancements, program launches, learning technology improvements, and cross-functional initiatives.
• Accepts other duties as assigned.

Education

• Bachelor’s degree in Human Resources, Instructional Design, Marketing & Communication, Business Administration, or related fields. (or equivalent experience)

Language

• Fluent English required.

Location

• Hyderabad, India

Experience

• Progressive experience in Learning and Development, HR operations, instructional design, organizational development, or related fields
• 5+ years of experience in training, HR, learning operations, or a related function with systems administration responsibilities
• 3+ years of LMS experience, preferably Workday Learn, including course administration, reporting, learner support, and learning records management
• Experience owning and managing end-to-end processes, workflows, reporting, or program operations
• Experience partnering with HR Technology, external vendors, cross-functional stakeholders, and internal training groups to align standards, processes, and system capabilities
• Experience working for a global company and supporting programs across multiple time zones preferred
• Experience in a high-tech or engineering organization preferred

Skills

• Strong project and process management skills, with the ability to organize work, manage timelines, track deliverables, and drive follow-through.
• Strong communication, interpersonal, teamwork, stakeholder management, and learning communication skills.
• Strong data manipulation, analysis, and trend reporting skills, including pivot tables, charts, graphs, summaries, and dashboards.
• Ability to prioritize multiple functions and tasks, anticipate risks, escalate issues appropriately, and manage work time efficiently.
• Ability to flex schedule as needed to support global workshops and stakeholders across multiple time zones.
• Proven ability to consistently and positively contribute in a high-paced, changing work environment.
• Proficiency in MS Office, including Word, PowerPoint, and Excel.
• Experience with learning and development, adult learning theory, instructional design, and learning technology administration.
• Experience loading courses into LMS and other learning systems.
• Demonstrated ability to identify process improvement opportunities and implement practical solutions.

Why Rimini Street?

We are looking for talented, passionate people to help us build our future at Rimini Street. We hire only the best, the most extraordinary professionals and provide compensation, bonuses, and benefits to match the skills of our top-performing team members. Do you thrive in a fast-paced environment, enjoy growing together, and get excited about learning new skills? Are you looking for an opportunity to make a true impact as part of a team of extraordinary professionals? This is the place for you.

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs: 

• Company
  • We dream big and innovate boldly.  

• Colleagues
  • We work with extraordinary people who create a culture of mutual respect and collaboration. 

• Clients
  • We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service. 

• Community 
  • We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

• Nasdaq-listed under ticker symbol RMNI since October 2017 
• Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies
• Over 2,000 team members in 23 countries
• US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/ 

Rimini Street is committed to creating a diverse and inclusive environment and is proud to be an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sexual orientation, gender or gender identity, disability, protected veteran status, or any other characteristic protected by law. 

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com 

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources.  Unsolicited resumes will be ineligible for referral fees.