Winter 2027 - Learning and Development Training Manager - Yellowstone National Park

Overview

 

 

 

Discover the magic of Yellowstone's winter season!

 

Love snow, magical scenery, and fewer crowds? Join us at Yellowstone National Park this winter! Live. Work. Explore. in the serene wonderland with a tight-knit employee community, enjoy unique activities like skiing and snowshoeing, and provide warm hospitality to our guests. We're hiring Learning and Development Training Manager at Yellowstone National Park. Experience the "secret season" of Yellowstone – an unforgettable winter adventure awaits!

 

Job Summary:

The YNP Learning and Development team is committed to connecting all team members with knowledge, people, and opportunities that support continuous development and enhance the employee experience. We support a park-wide learning ecosystem that includes subject matter experts, technology, and team members like you who embrace a growth mindset and invest in our collective success.

 

 

The Details:Position Type: SeasonalSeason Dates: 12/1/26-3/10/2027Pay: $2,552,00/Bi-weeklySchedule: Typical schedule is 40 hours, 5 days/per week (may include weekends, evenings, and holidays)

 

Why Yellowstone National Park?We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are the primary authorized concessionaire in Yellowstone, and proud stewards of the park.

 

Life in Yellowstone:

• Employee housing (dormitory-style) and on-site employee meals (cafeteria-style) provided
• Free on-site laundry facility, Wi-Fi (limited bandwidth), and utilities included
• No Wyoming state taxes deducted from your paycheck
• A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
• Meet people of all ages from all over the country and world!

Benefits:

• Employee Assistance Program
• Wellness Program
• Learning and Development Program

Perks:

• Free Yellowstone National Park pass
• Employee Recreation Program (photo contest, gear rentals, seminars, ski trips, and more)
• Access to discounted services at Yellowstone Medical Clinics operated by STGi.
• Employee discounts at local gateway communities
• 100+ miles of cross-country ski trails (both groomed and skier tracked)
• Outdoor ice skating rinks
• Retail, Lodging and Travel Discounts
• $350 Referral Bonus Program
• The adventure of a lifetime!

Responsibilities

• Provide onboarding, training, and support infrastructure for trainers in all YNP departments.
• Perform regular observation and assessment of instructional effectiveness for all learning activities in YNP and make improvement recommendations as appropriate.
• Facilitate Management Training classes and identify opportunities to enhance manager skills.
• Assist with Train the Trainer events to share best practices and consult on learning interventions.
• Establish and manage a year-round orientation program and work with the corporate instructional design team and Content Manager as necessary to create content and materials.
• Review and evaluate existing programs for effectiveness in meeting business objectives and furthering Xanterra’s mission and values. Recommend changes to maximize effectiveness of programs and facilitate skill application in the workplace.
• Champion YNP and Xanterra-wide initiatives, implementing change management strategy, contributing to design of programs and projects, following strategic learning and development road-map, and utilizing innovative technology and tools.
• Parter with L&D Coordinator to manage training schedules, materials, transportation and logistics.
• Continue to increase knowledge and skills in related fields including:
• learning theory, instructional design, and facilitation skills.
• technological advances with training and learning applications.
• employment law issues and company policies.
• research/trends in organizational development and management theory.
• Manage a team of L&D Trainers, growing skills, assessing performance, creating schedules and providing ongoing feedback and support during regularly scheduled 1:1 and team meetings.
• Audit learning materials and curriculum to ensure consistency of quality and branding.
• Review and interpret data to identify relevant trends and gaps. Conduct needs assessments and work directly with stakeholders as a trusted adviser to create and implement learning solutions.
• Meet regularly with leadership teams and provide clear, effective professional communication, both written and verbal, to apprise stakeholders of departmental activities and initiatives.
• Maintain positive working relationships and actively promote efforts to uphold the values of the organization, foster safe and inclusive communities, and grow a culture of continuous learning.
• Other duties as assigned.

Qualifications

• Knowledge and practical experience in effective management skills, including demonstrated ability to establish positive relationships, hire, retain and grow direct reports.
• Knowledge and concern for organizational and employee
• Knowledge of learning theory and learner-centered design
• Collaborative work style, regularly seeking input and providing feedback on the department’s projects. Able to work as part of a creative team.
• Exceptional facilitation, presentation, written and verbal communication
• Ability to consistently represent Department and Company in positive and professional
• Demonstrated proficiency in MS Office Suite, learning management systems, and technology.
• Proficient in use of Microsoft Office Skills or aptitude to expand computer skills in use of learning design and delivery tools and reporting platforms.
• Ability to relate to a broad cross-section of employees and convey concepts in an understandable, applicable
• Ability to assess the understanding of course materials by the employees and evaluate each employee’s level of comprehension of subject matter.

Preferred Qualifications (if applicable):

• Knowledge of Company policies and procedures helpful.
• Proficiency in Smartsheet, Articulate Rise, Survey Monkey and other authoring tools a plus.
• Familiarity with Copilot and Smartsheet strongly preferred.

Physical Requirements include:

 

• Must be able to stand for variable amounts of time, approximately 8 hours.
• Must be able to walk for extended periods of time.
• Must be able to lift and carry a minimum of 20 pounds.
• Must have a current and valid driver’s license and be able to travel to locations across the park.

 

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.