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Our client is searching for a Portfolio Manager to play a pivotal role in ensuring that their portfolio of lodges, camps, support offices, and operational assets remains exceptionally maintained, safe, efficient, and aligned with the highest hospitality standards.
This strategic position is responsible for the long-term health and performance of the property portfolio, overseeing asset lifecycle management, capital planning, and reinvestment initiatives. Combining high-level strategic oversight with regular visits to remote lodge locations, the Portfolio Manager works closely with Operations, Lodge Management, Field Operations, Procurement, Finance, Sustainability teams, and external contractors to drive excellence across the portfolio.
The successful candidate will ensure that all properties and assets consistently support outstanding guest experiences, seamless operational performance, and the company’s sustainability objectives. Through proactive maintenance strategies, effective stakeholder collaboration, and well-prioritized capital investment, the Portfolio Manager will help protect and enhance the long-term value of a world-class safari hospitality portfolio.
RESPONSIBILITIES:
Asset Portfolio Management
- Maintain an accurate and up-to-date asset register for all camps, lodges, support offices and operational bases.
- Oversee the condition and performance of buildings, guest tents, staff accommodation, furniture, vehicles, boats, solar systems, water infrastructure, plant, equipment and workshop assets.
- Establish clear asset-condition standards and maintenance priorities across all 12 lodges.
- Conduct regular site visits and asset inspections, working with Camp Managers and Field Operations to identify maintenance needs, operational risks and improvement opportunities.
- Ensure that preventive maintenance plans are in place, monitored and followed across the portfolio.
- Develop replacement and refurbishment plans for key assets before they become operational, guest-experience or safety risks.
Capital Planning and Project Delivery
- Develop and maintain a rolling three- to five-year capital expenditure plan for the Tanzanian portfolio.
- Prioritise capital expenditure based on asset condition, safety, guest experience, operational efficiency, sustainability impact and return on investment.
- Lead the scoping, budgeting, planning and delivery of refurbishments, replacements and smaller capital projects.
- Work closely with the Capital Projects team on larger developments, ensuring operational requirements, maintainability and lifecycle costs are considered from the outset.
- Monitor delivery against approved scope, budget, quality and timelines, escalating risks early where required.
- Track capital spend and provide clear reporting on project status, budget performance and outstanding priorities.
Maintenance, Infrastructure and Technical Systems
- Oversee the lifecycle and performance of critical camp infrastructure, including solar plants, generators, batteries, water systems, pumps, wastewater systems, cold rooms, kitchens, laundry equipment, vehicles, boats and staff facilities.
- Work with camp teams and technical specialists to improve reliability, energy efficiency and resilience, particularly in remote and off-grid locations.
- Support initiatives that reduce generator dependency, improve solar performance, reduce water wastage and lower long-term operating costs.
- Ensure that maintenance systems, technical records and contractor documentation are consistently maintained.
- Identify recurring failures and implement practical solutions that can be standardised across the portfolio.
Operational and Guest Experience Support
- Work closely with Camp Managers to ensure assets consistently meet the company’s standards for guest comfort, safety, aesthetics and functionality.
- Support camp teams in resolving significant maintenance and infrastructure issues in a timely and practical manner.
- Ensure refurbishment and replacement decisions are aligned with the company’s design language, operational needs and brand standards.
- Consider staff accommodation, back-of-house facilities and operational flow as integral to camp performance and team wellbeing.
Financial Management and Reporting
- Prepare monthly and quarterly asset and capital reports for the Head of Operations and management team.
- Provide clear recommendations on urgent risks, capital priorities, lifecycle replacement needs and budget implications.
- Work with Finance to support accurate capital budgeting, expenditure tracking and forecasting.
- Monitor the value delivered from capital investment, including operational savings, reduced breakdowns, energy efficiency and guest-experience improvements.
- Support the development of meaningful asset-management dashboards and reporting tools.
Stakeholder and Team Collaboration
- Build strong working relationships with Camp Managers, Field Operations, Workshop, Procurement, Finance, Sustainability, Design and Projects.
- Manage relationships with contractors, consultants and suppliers, ensuring quality, value for money and timely delivery.
- Support the development of camp maintenance teams through practical coaching, clear standards and effective maintenance planning.
- Promote a proactive, solutions-focused approach to asset care across the portfolio.
Key Success Measures
- Asset registers, maintenance plans and lifecycle replacement plans are accurate and actively used.
- Reduction in unplanned breakdowns, emergency repairs and avoidable downtime.
- Capital projects are delivered safely, to agreed quality, within approved budget and on time.
- Improved reliability and efficiency of solar, water, cold-room and other critical infrastructure.
- Lodge assets consistently meet the company’s guest-experience, design, safety and operational standards.
- Camp teams receive timely, practical support on maintenance and asset-related issues.
- Clear visibility of capital priorities, asset risks and investment requirements for leadership.
REQUIREMENTS:
- At least seven years’ experience in asset management, project management, construction, technical operations or infrastructure management.
- Experience in hospitality, safari camps, lodges, remote operations or similarly complex multi-site environments is strongly preferred.
- Strong practical understanding of construction, maintenance systems, infrastructure and asset lifecycle planning.
- Experience with remote and off-grid systems, including solar power, generators, water systems and wastewater infrastructure.
- Demonstrated experience managing contractors, budgets, capital projects and competing priorities.
- Comfortable working both strategically and hands-on across a geographically dispersed lodge portfolio.
- Strong financial, analytical and reporting skills.
- Excellent communication and stakeholder-management skills.
- Willingness to travel extensively to camps and remote sites across Tanzania.
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