Production Manager

Description

We are seeking the right individual to join our MRO in the capacity of Production Manager. This individual will join a growing and effective team that solves customer challenges. They will be a person with proven technical and management ability who will enhance our organization by actively managing our technical workforce, interfacing with the Quality Department on a routine basis, and overseeing our technicians to ensure on-time delivery of all materials and services required for smooth shop operations. The Production Manager will also liaise between the production department and the Engineering and Sales Team to provide an accurate and timely bidirectional flow of information. The candidate must have proven achievement in problem solving and decision making, sometimes tackling very intricate issues by balancing the technical, resource, and regulatory constraints.

Requirements

Essential Responsibilities (Includes but is not limited to)

• Manage a team of technicians in the course of their daily operations.
• Prioritize shop work assignments to meet promised turnaround times and customer commitments.
• Manage available shop resources to ensure efficient flow of work into and out of the shop.
• Strategically cross-train technical team members to ensure continuity and stability of workforce.
• Work alongside technical workforce to address challenges and situations as they occur.
• As time and scheduling permit work on live work orders directly.
• Hire (as necessary), schedule, and train Technicians performing work on behalf the Repair Station. (Training responsibilities are shared with the Quality Department)
• Actively engage in problem solving and troubleshooting of daily issues in the engineering, Procurement and Quality Departments.
• Monitor the performance and quality of the technical workforce, provide leadership, mentorship, and correction when appropriate.
• Ensure that the technical team follow all relevant work instructions, company procedures, and safety regulations as necessary.
• Report to the Managing Director, ensuring constant and timely information as to current operating condition and any challenges being faced. Support and manage FAA production facilities at diverse locations.
• Directly oversee the Technicians.
• Ensure that production areas remain neat, organized, and safe.
• Interact with the Director of Quality and Sales team on a peer basis and ensure the free flow of information and resources between departments.
• Lead the identification and recruitment process when new technical hires are required.
• Drive process improvements to achieve goals for safety, quality, delivery (to both internal and external customers), and productivity
• Identify and recommend improvement projects
• Participate in and facilitate improvement project teams, including benchmarking and efficiency review when necessary
• Develop, implement and maintain effective means of communicating key performance indicators

Experience and Skills:

• Applicant must have over 5 years of directly related experience at an MRO.
• Applicant must have direct technical “hands-on” experience in the types of components we service
• This position requires little to no travel (<5% of the time)·
• The individual will be given broad authority to pro-actively propose & implement process improvements across production, sourcing, and repair station workflow for overall product improvements and cost reduction

Education:

• A minimum of a Bachelor’s Degree in a Technical or Management Discipline (Engineering, Science, Business Management, Aviation Sciences, Electronic Sciences, etc).