Business Intelligence and Data Reporting Analyst

Company Description

Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.

We are seeking a Business Intelligence and Data Reporting Analyst to support reporting, analytics, and data quality initiatives across fiber network operations and infrastructure management. This role will be responsible for developing and maintaining Power BI dashboards, SQL-driven reporting solutions, and recurring analytical deliverables that provide visibility into fiber network data quality, inventory accuracy, asset records, construction activity, and operational trends.

The analyst will work closely with network engineering, network records, construction, GIS, operations, and business stakeholders to gather requirements, build scalable reporting solutions, support recurring reporting cycles, and respond to ad hoc analytical requests. This role will also support reporting related to network inventory completeness, asset record accuracy, data governance initiatives, route utilization, network readiness, and partner or customer connectivity agreements, including usage, consumption, eligibility, serviceability, and operational metrics.

Responsibilities include:

• Develop, maintain, and enhance Power BI reports and dashboards.
• Prepare recurring operational, data quality, and business intelligence reports.
• Build SQL-driven analytical outputs to support business decision-making.
• Partner with stakeholders to gather requirements and improve reporting deliverables.
• Support customer and partner reporting related to network usage, availability, and consumption metrics.
• Participate in reporting overview and communication sessions with internal stakeholders.
• Troubleshoot reporting issues and support ongoing report maintenance.
• Identify opportunities to improve reporting efficiency, automation, and scalability.
• Communicate insights clearly to technical and non-technical audiences.

Qualifications:

• Bachelor’s degree in Business Analytics, Data Analytics, Information Systems, Computer Science, Finance, Engineering, Mathematics, or a related field required; Master’s degree preferred.
• Experience with Power BI report development and dashboard maintenance.
• Strong SQL and Excel skills.
• Minimum of five to eight (5-8) years of experience with operational reporting, data analysis, or business intelligence.
• Strong analytical, problem-solving, and communication skills.
• Ability to work with complex datasets and recurring reporting deliverables.
• Minimum of three (3) years of experience in telecommunications, network operations, infrastructure, utilities, asset-based industries, or a similar operational environment preferred

Estimated base salary range: $77,100 - $118,600 USD/annually

Work Authorization Requirement: This position is not eligible for employment-based visa sponsorship. Zayo will not provide, transfer, or assume sponsorship for any employment visa or work authorization for this position now or in the future. 

#LI-Remote

The base pay range shown is a guideline and reasonable estimate for this role. It takes into account the wide variety of factors that are considered in making compensation decisions. Actual compensation offered may vary from the posted range based upon geographic location, work experience, skill level, certifications, and other business and organizational needs. Non- sales roles may be eligible to participate in a discretionary annual incentive plan. Sales roles may be eligible to participate in a sales incentive plan.

Additionally, this position may be eligible for certain benefits, such as health insurance, life insurance, disability retirement plans, paid time off.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

Benefits, Rewards & Wellness

• Excellent Health, Dental & Vision Insurance
• Retirement 401(k) Savings Plan
• Generous paid time off policy including paid parental leave

Zayo is an equal opportunity employer to all protected groups, including protected veterans and individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

As part of the application, hiring, onboarding, and/or employment process, Zayo or its affiliates, partners, and vendors may collect, store, and use biometric identifiers and biometric information (collectively, “Biometric Data”), such as fingerprints, facial geometry scans or other unique biological characteristics. Zayo uses CLEAR1, a third-party identity verification service, to verify applicant identity during the hiring process. CLEAR1 may collect Biometric Data, including facial geometry scans and/or other biometric identifiers, to authenticate your identity. Biometric Data will be retained pursuant to CLEAR1’s policies, which can be found here: https://www.clearme.com/clear1-credential-policy-crp. Zayo will not sell, lease, trade, or otherwise profit from any applicant's or employee's Biometric Data. By proceeding with your application, you acknowledge this disclosure. Prior to any collection of Biometric Data — including through CLEAR — you may be presented with a separate consent form and asked to provide your written authorization in accordance with applicable federal, state, and local laws, including the Illinois Biometric Information Privacy Act (BIPA), the Texas Capture or Use of Biometric Identifier Act (CUBI), and other applicable biometric privacy statutes.