- Location
- MX - EL SABINO (MXJMP), Mexico
- Type
- Full-time
- Source
- Workday
Description
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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description:
Job Summary
This position interfaces with customers to ensure the integrity of inventory level accuracy while acting as the primary contact regarding account quality, communication, and resolution of service issues. He/She assists in the development and growth of customer accounts.
Responsibilities:
- Plans, sets up, monitors, and reports on physical inventories.
- Monitors and reports accuracy of system or customer generated cycle counts.
- Acts as the primary customer contact on one or more accounts.
- Reports and corrects warehouse errors and inventory discrepancies.
- Effectively communicates with all levels of the warehouse, inventory group, and internal and external customers.
- Participates in client conference calls, meetings, and presentations.
- Provides instructions and training on account specific handling requirements.
- Responds to customer inquiries and complaints.
Qualifications:
- At least one year of customer service experience
- At least three years of Inventory Control/Warehouse experience
- Working knowledge of Microsoft Word, Excel, Access, and Outlook
Employee Type:
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