Licensed Clinical Social Worker (LCSW) – Program Manager

Westview Healthcare Center | Auburn, CA
Starting Salary: $124,800/year DOE | Full-Time

Make a Meaningful Difference Every Day

Westview Healthcare Center is seeking a compassionate, experienced, and dedicated Licensed Clinical Social Worker (LCSW) – Program Manager to support our residents and help coordinate our social services programs in a skilled nursing facility setting.

This role works closely with residents, families, nursing and medical staff, administration, and community agencies to ensure each resident's emotional, social, psychological, and medically related needs are addressed with dignity, compassion, and respect.

If you are a strong communicator who enjoys helping people navigate challenging situations and connecting residents and families with the resources they need, we would love to hear from you!

What You'll Do

• Assist with planning, developing, implementing, evaluating, and directing the facility's social service programs.
• Collaborate with administration, medical staff, nursing, and other departments to identify and address resident needs.
• Assist with developing and maintaining department policies and procedures.
• Help identify and address the medically related social and emotional needs of residents.
• Support residents in achieving their highest practicable level of independence, self-care, and well-being.
• Provide medically related social services to promote the highest practicable physical, mental, and psychosocial well-being of each resident.
• Maintain accurate social service documentation, progress notes, reports, and required records.
• Provide residents and families with information regarding Medicare, Medicaid, financial assistance programs, and available community resources.
• Provide consultation and support to facility staff and community agencies regarding resident needs.
• Assist residents and families with emotional concerns, anxiety, stress, adjustment to facility placement, illness, disability, helplessness, and end-of-life concerns.
• Evaluate social and family information and assist with developing appropriate social service interventions.
• Coordinate social services with nursing, therapy, activities, dietary, medical, and other departments.
• Assist with scheduling outpatient appointments and coordinating on-site ancillary services, including optometry, podiatry, dentistry, and psychiatric services.
• Participate in discharge planning and coordinate appropriate community resources, equipment, referrals, and agency services.
• Develop and maintain positive relationships with residents, families, staff, healthcare providers, community agencies, and social service organizations.
• Assist with orientation and in-service training related to the social, emotional, and medical needs of residents.
• Assist with department budget development and monitoring.
• Participate in department meetings and quality improvement activities.
• Report suspected or known incidents of fraud, including false billing, cost reports, kickbacks, or other compliance concerns.
• Protect the confidentiality of resident information and protected health information (PHI).
• Report suspected or known unauthorized disclosure of confidential resident information.
• Maintain compliance with applicable federal, state, and local regulations and facility policies.

What We're Looking For

Education & Experience

• Bachelor's Degree in Social Work (BSW) required, or a Bachelor's Degree in a related human services field such as sociology, psychology, rehabilitation counseling, or gerontology with applicable supervised social work experience in a healthcare setting, consistent with federal requirements.
• Minimum of one year of supervised social work experience in a healthcare setting such as a hospital, nursing facility, hospice, or related program.
• Prior skilled nursing or long-term care experience preferred.

Licensure & Certifications

• Current California social work licensure appropriate to the position and applicable requirements.
• Must meet all applicable California and federal qualification requirements for social workers working in skilled nursing facilities.
• Completion of required facility and regulatory training, including resident rights, abuse prevention, dementia care, HIPAA, and other required in-service education.

Skills & Qualifications

• Excellent interpersonal and communication skills.
• Strong organizational and documentation abilities.
• Ability to work effectively with residents, families, healthcare professionals, community agencies, and facility leadership.
• Ability to maintain confidentiality and exercise sound professional judgment.
• Ability to identify problems, evaluate options, and develop practical solutions.
• Ability to understand and follow written and verbal instructions.
• Basic mathematical and administrative skills.
• Strong commitment to resident-centered care and quality of life.

Physical Requirements

The position regularly requires sitting, standing, walking, talking, reading, and hearing. The employee will frequently use standard office equipment, including computers, telephones, copiers, scanners, calculators, and fax machines.

The position may involve prolonged periods of computer work and documentation, as well as occasional bending, reaching, stretching, and lifting or moving items weighing up to 25 pounds.

The employee must be able to move throughout the facility to meet with residents, families, staff, and other departments and may be required to assist with resident evacuation during emergency situations.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.