Accounts Receivable Officer

Location: Sydney CBD, NSW
Salary Package: $47 - $50 per hour + Super
Role Highlights:

Join a well-established consumer products organisation delivering essential community and care services across Sydney. This is an opportunity to step into a critical Accounts Receivable role supporting a busy finance team during a period of operational growth and transformation.

You will play a key role in collections, debtor management, and cash flow support across multiple service divisions, while contributing to process improvements and helping reduce aged debt. This role offers meaningful work within a purpose-driven environment, along with hybrid working flexibility and the opportunity to make an immediate impact.

Role Overview:
Reporting into the finance leadership team, this Accounts Receivable Specialist role will focus on collections, aged debtor management, account reconciliations, and client communication across a high-volume service environment.

On a daily basis, you will proactively manage outstanding accounts, follow up clients regarding overdue balances, resolve billing queries, and assist in improving collection processes. You will work closely with internal stakeholders to support cash flow outcomes and maintain accurate debtor records across multiple revenue streams.

This is a hands-on role suited to someone who is comfortable handling sensitive collection conversations in a professional and empathetic manner. The position has been created to provide additional support to the finance team following a recent organisational restructure and growth phase.
This is initially a 3-month contract with potential for extension depending on business needs.

Responsibilities:
• End-to-end accounts receivable processing including invoicing and collections
• Manage and reduce aged debtors while maintaining strong client relationships
• Perform account reconciliations and resolve billing discrepancies
• Process cash allocations and ensure accurate record keeping
• Assist with month-end close, reporting, and cash flow forecasting
• Collaborate with sales and customer success teams to resolve payment issues
• Identify and drive process improvements within AR function
• Maintain accurate documentation and compliance with internal controls

Candidate Profile:
You are an experienced Accounts Receivable or Collections professional with strong communication skills and a proactive approach to debt recovery. You are confident managing high-volume collections activity while maintaining professionalism and empathy in client interactions.
You will bring solid AR experience, including aged debtor management, reconciliations, and stakeholder engagement. Strong Excel skills are essential, including pivot tables and VLOOKUPs, along with experience using ERP systems such as Business Central, Dynamics, MYOB, Xero, SAP, or similar platforms.
Experience within aged care, healthcare, childcare, community services, or the non-profit sector will be highly regarded but is not essential.
Most importantly, you are organised, resilient, detail-oriented, and motivated by improving processes and delivering strong collection outcomes.

Culture & Benefits:
This organisation is known for its collaborative culture, community focus, and commitment to delivering meaningful services that positively impact families and vulnerable individuals across Sydney. Employees are offered a supportive environment with the opportunity to contribute to a growing and evolving organisation.
• Hybrid working environment – 2 days in office
• Purpose-driven organisation with meaningful community impact
• Collaborative and supportive finance team
• Opportunity to make an immediate operational impact
• Fast-paced environment with strong stakeholder exposure

Apply:
If this sounds like you, please send your resume by clicking the “apply” link below. The reference number for this role is “SFAO79669”. Please allow for 3 - 5 working days for us to process all the applications. All applicants will hear back from us, either via email or a telephone call.