Are you ready to shape a better tomorrow?

AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.

If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you. Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day. We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment.

If you want to shape a brighter future at AIA Digital+, please read on.

About the Role

To independently support due diligence, AML screening and governance review activities while ensuring service quality, compliance and operational efficiency.

Roles and Responsibilities

• Conduct due diligence, AML screening, and governance review activities in accordance with internal policies and regulatory requirements.
• Review screening results, documentation, and operational records to ensure accuracy, completeness, and compliance.
• Support quality assurance, audit, compliance, and regulatory review activities.
• Investigate and resolve operational issues while ensuring timely and accurate service delivery.
• Contribute to process improvement initiatives that enhance operational efficiency and service quality.
• Provide guidance, knowledge sharing, and support to team members to promote consistency and best practices.
• Collaborate with internal and external stakeholders to support business objectives and maintain effective working relationships.
• Communicate operational updates, issues, and resolutions in a proactive and professional manner.

Minimum Job Requirements

• Bachelor's degree or equivalent relevant experience.
• Relevant experience in financial services, compliance, governance, due diligence, AML, audit, risk management, or related operational functions.
• Experience in agency or broker governance, registration, contracting, or intermediary administration is an advantage.
• Strong analytical, documentation, and risk assessment skills.
• Strong attention to detail and ability to manage multiple priorities effectively.
• Good communication, stakeholder management, and interpersonal skills.
• Ability to work collaboratively in a fast-paced and team-oriented environment.
• Proficiency in Microsoft Office applications.
• Ability to communicate effectively in English and Cantonese.
• Relevant professional qualifications or industry certifications are advantageous but not required.

Build a career with us as we help our customers and the community live healthier, longer, better lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.