Product & Application Engineer, Industrial Food SEA

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.

As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

Who You Are

You are a self-motivated team player with the ability to easily network in an international and cross-cultural environment, working in line with Alfa Laval drivers; Action, Interaction, and Satisfaction. You are driven and see solutions rather than problems, effectively prioritizing and executing tasks. A focus on continuous improvement is in your DNA. You build trust, by clear communication with no prestige.

If the above sounds like you, this position might be just what you’re looking for!

About The Job

Responsible for providing technical or system solution in a complex customer project working together with the sales and service team, on specific application industry Palm Oil, Sugar, Ethanol, Sweetener and/or Wastewater incorporating with Alfa Laval multiple products.

This role will serve as a trusted technical advisor, helping sales team, customers to design, propose, and build up complete system solutions that meet division's business needs.

You will work closely with end customers, sales teams, central global technology team, local system integrators to develop innovative, cost effective and sustainability solutions. As the technical lead throughout the opportunity lifecycle, you will play a critical role in influencing customer decisions and driving successful project outcomes.

Job Description

• Work with existing relations or in complex projects and in what is generated by sales team.
• Lead the technical part of a customer project making visits, meetings and interactions to customers, focusing on product presentations to offer a customized value proposition to the customer.
• Identify new business leads/opportunities during customer interactions and handover qualified leads to sales
• Lead and support in the complex quotation process in a customer project.
• Technical support on product sizing, applications and system solutions design, including accessories sourcing, sourcing and working closely with local system builder/integrator to develop a complete solution offering to the customer.
• Be the product champion in a product launch campaign or in product campaigns and drives.
• Be a local trainer for a specific product and application: Define and deliver local training programs for AL employees, channels and customers.
• Support sales in warranty claim coordination with customers, central team, factory supply chain and product center to resolve the claim.

What You Know

• Bachelor’s Degree in Mechanical, Chemical or Industrial Engineering, or relevant.
• At least 4–8 years of experience in a relevant industry.
• Strong technical and process knowledge.
• Understands customer needs, with good business and commercial sense.
• Resilient and adaptable, and works well in a team.
• Regional exposure is an advantage.

What’s In It For You

We offer a challenging position in an open and friendly environment where we help each other to develop and create value. Your work will have a true impact on Alfa Laval’s future success.

We are conducting a continuous review of received applications. We do not accept applications via email, due to General Data Protection Regulation (GDPR).

We care about diversity, inclusion and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games.