HR Coordinator

Primary Location

Lincoln Building

Department

Human Resources Operations

Shift

Day (United States of America)

Schedule

Full time

Weekly Hours

40

FTE

1

Employee Status

Regular

 

*Expected Starting Pay Range

$23.90 - $29.88

*Starting pay is based on experience, skills, and equity; exceptions may apply for highly qualified candidates. Additional pay (e.g., shift, on‑call, or weekend differentials) and benefits may apply. Annual pay may vary based on FTE status.

 

Human Resources Coordinator – Employee Service Center

Hybrid Position

 

Requires full proficiency through job-related training and considerable on-the-job experience to perform a range of tasks. Non-routine problems are solved by applying precedents and existing processes to new situations. Identifies key issues and patterns from partial or conflicting data. Works under limited supervision for routine situations. May act as an informal resource for colleagues with less experience.

Job Responsibilities:

• Performance Improvement- Identifies and communicates workflow suggestions/concerns and provides input toward resolution to maximize efficiency.
• Customer Service- Serve as a primary point of contact and provides assistance, information and support to HR colleagues, client groups, managers and employees. Research and participate in the resolution of employee questions and issues received through emails and phone support. Disseminate information. Anticipate needs and facilitate solutions to issues in collaboration with other HR staff.
• Customer Facing Support – Serves as point of contact completing responsibilities while working the HR Front Desk which include, but are not limited to, onboarding new hires through I-9 Employment Verification processing, providing parking information, completion of fingerprinting, and creation of badges. 
• Program Support: Support department programs, processes and initiatives through effective planning, documentation and implementation of required tasks. Set priorities for tasks based on importance and urgency. Coordinate meetings and events. Develops reports and updates, create/maintain project files. Writes and edits content for manager and employee communication, intranet site, systems and other communication materials.
• Data and Systems- Participate in the development, testing and implementation of HR systems including system changes and upgrades. Maintain, input and ensure integrity of data records related to the HR systems. . Serve as a resource to HR and Client Groups regarding HR systems and information; participate in training staff and extracting reports and data. Audit information as necessary to ensure accuracy of information.

Provides support and assistance to team members, managers and employees for Human Resource programs.

Job Qualifications:

• High school diploma or equivalent
• 3+ years of work experience in a related job discipline
• Call Center and customer service experience strongly preferred.

At Cincinnati Children’s, we come to work with one goal: to make children’s health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children’s. 

 Cincinnati Children's is: 

• Recognized by U.S. News & World Report as a top 10  best Children's Hospitals in the nation for more than 15 years 

• Consistently among the top 3 Children's Hospitals for National Institutes of Health (NIH) Funding 

• Recognized as one of America’s Best Large Employers  (2025), America’s Best Employers for New Grads (2025) 

• One of the nation's America’s Most Innovative Companies as noted by Fortune 

• Consistently certified as great place to work 

• A Leading Disability Employer as noted by the National Organization on Disability 

• Magnet® designated for the fourth consecutive time by the American Nurses Credentialing Center (ANCC) 

 We Embrace Innovation—Together.  We believe in empowering our teams with the tools that help us work smarter and care better. That’s why we support the responsible use of artificial intelligence. By encouraging innovation, we’re creating space for new ideas, better outcomes, and a stronger future—for all of us. 

Comprehensive job description provided upon request.

Cincinnati Children’s is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/Veteran/Disability