INFORMATION TECHNOLOGY SPECIALIST I (SR-20) [2 vacancies]

What You Will Do

• Gather and analyze general information concerning requirements contained in system application plans; plan and conduct system surveys of departmental functions to determine the feasibility of applying automation methodologies.
• Conduct studies to obtain factual, historical, and statistical data relating to work flow, work measurement, time distribution, organizational and functional relationships and other types of data needed by an agency to carry out its functions.
• Initiate formal documentations to effect changes in systems, network, cabling, electrical, security, and equipment configuration.
• Provide analysis and programming support; conduct tests and end-user training.
• Perform other related duties as assigned.

The Honolulu Board of Water Supply (BWS) is also looking to fill a vacant IT Specialist I position in Honolulu. Under the supervision of a Senior Systems Analyst, this position assists with the analysis, design, development, implementation, maintenance, and support of BWS enterprise systems.

What You Will Do

• Troubleshoot and resolve first level issues/defects and provide support services to users.
• Analyze report requirements, develop database query scripts, test data for test scripts, and process data to produce comprehensive and accurate results.
• Document and update business process and procedures and prepare training materials.
• Assist with developing software modules, extensions, and enhancements; develop end-user documentation and materials.
• Perform other related duties as assigned.

Career Progression

• An IT Specialist I may progress upward to the IT Specialist III level.
• Opportunity to progress up the career ladder and/or qualify for other higher-level positions will depend on satisfactory work experience and demonstration of applicable knowledge and skills.
• Opportunity to compete for promotion to supervisory levels is also available.

Class Title	Salary Range	Current Pay
IT Specialist I	SR-20	$4,961
IT Specialist II	SR-22	$5,369
IT Specialist III	SR-24	$6,043
IT Specialist IV (supervisory)	SR-26	$6,535
IT Specialist V (supervisory)	SR-28	$7,351

Enjoy excellent employment benefits including generous time off (up to 21 vacation days, 21 sick leave days, and holidays), comprehensive health coverage, retirement plan, career development, and much more! View details about all our available benefits by clicking on the “Benefits” tab at the top of this posting or visiting https://www.honolulu.gov/dhr/benefits/.

Notifications may also be sent via text message if opted into the service. Data and text messaging fees apply.At time of application, you must be a citizen, national or permanent resident alien of the United States or a non-citizen eligible under federal law for unrestricted employment. 

EDUCATION REQUIREMENT:
Equivalent to graduation from an accredited college or university with major work in computer science, public or business administration, accounting, mathematics or a related field.

Substitution:  Work experience may be substituted for the Bachelor's degree on a year-for-year basis. Such experience must have provided the knowledge, skills, and analytical ability normally gained from attainment of a Bachelor’s degree.

EXPERIENCE REQUIREMENT:
One (1) year of experience in the analysis of operating practices, methods and procedures, some of which shall have involved the conduct of feasibility studies and the analysis and design of information technology systems for the processing of data.

Applicable Skills Needed

Knowledge of:

• the principles and practices of public administration, organization, and management
• data processing systems analysis, design, and development
• the operation, characteristics, and capabilities of various types of information technology equipment
• research and statistical methods and techniques

Ability to:

• gather, analyze, correlate and evaluate facts, and make sound judgments
• determine feasibility of converting various manual work processes to automated technologies
• review organizational structures, work flow, and operating procedures and processes and integrate findings for IT processing purposes
• prepare clear and concise reports and guidelines
• work cooperatively with others

1. A Bachelor's degree in Information and Computer Science (ICS), Management Information Systems (MIS), or a Computer Science/Information Technology related field from an accredited four-year college or university may be substituted for six months of experience in the analysis of operating practices, methods, and procedures. 
2. A Master's degree in Information and Computer Science (ICS), Management Information Systems (MIS), or a Computer Science/Information Technology related field from an accredited four-year college or university may be substituted for one year of experience in the analysis of operating practices, methods, and procedures.

If you qualify for the position, your name will be eligible for consideration for the current vacancy/vacancies and future job openings with this job title. Screening will be based on the education, experience, and other job-related information provided in your application. Failure to provide sufficient information may result in your application being rejected or you receiving a lower rating. All information provided on an application is subject to verification. As applicable, false or misleading statements or omissions of material facts are grounds for disqualification and/or termination of employment with the City and County of Honolulu.