We build trust among our communities and our people by cultivating the right team for every job. We are committed to fostering a creative and collaborative culture with a focus on career growth and balance in the workplace.

AP has diligently built a strong foundation of expertise, experience and exceptional results. We continually invest in our talented team by providing the latest tools, technologies and training necessary to stay ahead of the curve. We set our employees up for long-term success through mentorship opportunities and professional growth and advancement for every person in every role.

We recognize the contributions of our team members with unique experiences and capabilities and strive to establish a work environment that maximizes our collective potential. Going beyond the build for our employees lays a strong foundation for success across AP. We commit to a balanced, value-centered work environment for meaningful projects, careers and talent.

Job Description:

Adolfson and Peterson Construction is currently hiring for a Senior Systems Analyst for a large data center project around Alexandria, LA.

Overall responsibility for the installation, maintenance, and repair of computer hardware and software for a defined area. Answer questions and provide technical assistance and support for internal and external clients throughout the assigned area. Act as an escalation point for Systems Analyst and second level support for issues unresolved by Systems Analyst. Work closely with Systems Engineers to aid in the general administration, validation, and upkeep of companywide software’s and utilities. Assist in managing the day-to-day/routine networking operations to include the corporate and jobsite networks.

Responsibilities

• Take personal responsibility for working safely within an Incident and Injury Free (IIF) culture.
• Deliver technical support that is tailored to support business needs.
  • Install and perform repairs on hardware, software, and peripheral equipment, following the design or installation specifications in the office and job site locations.
  • Confer with users, reference technical manuals, and conduct computer diagnostics to determine the nature of problems; provide assistance.
  • Test and monitor hardware and peripheral equipment to evaluate use, effectiveness, and adequacy of the product for the user.
  • Provide assistance on the use of computer, handhelds, and peripheral hardware, including, but not limited to, operating systems, printing, installation, integration, email, and enterprise software.
  • Coordinate the setup and deployment of computer hardware and software.
  • Install, update, and troubleshoot stand-alone computer software applications.
  • Set-up job site networks, including, but not limited to, telephone systems, high speed internet connections, and wireless networks.
  • Maintain system for detailing hardware/software inventory and problem resolution activities.
  • Coordinate both on-boarding new user equipment ordering, delivery, and set-up and off-boarding users, collecting company equipment, and removal of system access.
  • Provide hands on support of local server(s) and the local computer network.
  • Execute and have ownership of core IT processes related to IT systems such as server backups validations, virus file updates, and device image updates.
  • Ensure proper licensing and configuration of installed client-based software. Aid in the general administration, validation, and upkeep of companywide software’s and utilities.
  • Effectively manage time and priorities and react appropriately to business needs with little or no warning.
• Assist others in the IT department.
  • Play a central role in the maintaining, testing, and executing the DR environment, process, and runbook.
  • Develop and implement plans and processes on project-based activities, including delegating and motivating others to effectively participate in process improvement activities.
  • Ensure video conferencing and presentation equipment are supported and optimized.
  • Proactively collaborate with IT professionals in other regional offices.
  • Assist with local hardware and software purchases to ensure proper research, business approval, licensing, and best value while controlling costs.
  • Collaborate with staff, users, and management to determine requirements for new systems or modifications.
  • Act as a senior resource and escalation point for System Analyst across the firm on complicated support issues.
  • Identify and incorporate process and procedure protocols to address repetitive and problematic issues.
• Lead and participate in projects as assigned.
• Build end user technical skills.
  • Provide support for owners, architects, and other outside users of AP software.
  • Educate individual users when resolving problems caused by user error.
  • Provide an overview for new hires on software and hardware tools used within AP.
• Other duties as assigned.

Requirements:

• History of progressively more responsible experience and proven results including:
  • Bachelor’s degree in computer science or related field and 4+ years of desktop experience or a combination of education and relevant experience.
  • Experience in a leadership position or role.
  • Strong customer support mentality.
  • Ability to quickly and correctly diagnosis and problem solve issues.
• Demonstrated integrity and ethical standards.
• Microsoft experience including, administration, configuration, support for Windows 10, Office 2016 and O365.
• Hands on SCCM administration in a geographically diverse environment in relation to end user client updates, inventory, and imaging.
• Demonstrated ability to utilize PowerShell for configuration and management of client-side Windows environment.
• Mobility experience specifically with iPhone/iOS setup and support as well as administration via MDM tools (Specific tool used is Cisco Meraki Device Manager).
• Understanding and experience in TCP/IP, setup, management, and troubleshooting of common wired and wireless devices (CompTIA Network+).
• Demonstrated ability to install, upgrade, support, and troubleshoot printers, computer hardware, and any other authorized peripheral equipment (CompTIA +)
• Ability and willingness to travel.
• Strong analytical and logic skills with the ability to maintain a high degree of precision on detailed work.
• Developed skills (written, oral, and listening) in order to effectively communicate with diverse audiences.
• Ability to efficiently manage multiple projects and priorities simultaneously under time constraints.
• Excellent interpersonal skills with the ability to build successful and lasting relationships both within IT and business lines.

Estimated Pay:

$64,000.00 - $96,000.00

Benefits:

• Medical, Dental, Vision and Life Insurance

• Health Savings Account

• 401(k)

• Flexible Spending Accounts (Dependent & Medical Reimbursement)

• Paid Time Off (PTO) and Holidays

• Tuition Assistance Program

• Employee Referral Bonus

Adolfson & Peterson Construction’s (AP) ability to adapt and innovate has driven our success for more than 80 years. We are consistently ranked among the top construction managers and general contractors in the nation while maintaining one of the safest records in the industry. We bring positive and measurable change to the communities where we live, work and build. And we invest in new processes and technology to be operationally excellent and remain at the forefront of the ever-changing industry.  

We have been committed to quality, innovation, safety and strong relationships since our beginning in 1946. AP offers preconstruction, construction and contracting services to commercial, education, healthcare, hospitality, industrial, multifamily, municipal, data center, and senior living markets with offices across Arizona, Colorado, Minnesota, North Dakota, Texas, and Wyoming. We employ more than 850 team members who strive for excellence and embody loyalty, trust and genuine love for what they do.

We go beyond the build for our communities and our people.

Adolfson & Peterson Construction is an Equal Employment Opportunity Employer