Project Coordinator

Position Summary

The Project Coordinator serves as the daily operational support for the Global Technology & Service Management (GTSM) team, keeping initiatives organized, on schedule, and clearly communicated. This role builds strong relationships within the team and with stakeholders, manages day-to-day logistics, facilitates cross-department collaboration, and helps projects move smoothly from planning to delivery. By keeping efforts aligned, removing roadblocks, and maintaining accurate information, the Project Coordinator enables the GTSM team to focus on the technology- and service-driven outcomes that advance NYU’s mission and long-term priorities. GTSM, part of Global Service Delivery, exists to make NYU’s technology landscape coherent and keep the services built on it healthy across New York, Abu Dhabi, and Shanghai. It combines two disciplines: technology management, which maintains the architecture and application inventory, sets standards that determine which technologies belong, and chairs the NYU IT Technology Review Board (TRB); and service management, which measures service health, maintains the service portfolio and catalog, runs work on ServiceNow as a shared system of work, and supports a community of Service Owners in an organized, transparent, and accountable way.

Qualifications

Required Education:Bachelor's DegreePreferred Education:Bachelor's Degree in studies that provide a deeper understanding of technology governance, organizational strategy, or enterprise-level project execution.Required Experience:3+ years of related experience in project coordination, account management, or a similar role, with a strong background in managing multiple projects and priorities and bringing projects to close on time.Preferred Experience:3+ years of related experience in project coordination, account management, or a similar role, with a strong background in managing multiple projects and priorities and bringing projects to close on time. Additionally, experience should include: Coordinating complex schedules and working group sessions involving technical teams, business stakeholders, and leadership. Managing project artifacts, action items, risks, and issues to successful resolution. Drafting and preparing clear, accessible communications and updates for diverse stakeholder groups, including leadership and technical teams. Practical experience utilizing project and service management tools (e.g., Asana, ServiceNow) to drive and track deliverables and project status. Proven ability to maintain and understand, analyze and update data repositories or inventories related to applications, services, or data assets.Required Skills, Knowledge and Abilities:Strong critical thinking, root cause analysis, iterative solutioning, and practical and novel problem-solving abilities. Exceptional organizational skills and attention to detail. Strong interpersonal and communication skills to build and maintain relationships with diverse stakeholders. Experience with project and service management platforms, techniques, and methodologies (e.g., ServiceNow, Asana, Jira, monday.com), with the ability to manage multiple priorities and projects in a fast-paced environment. A proactive and resourceful mindset, with the ability to identify and remove operational obstacles.

Additional Information

In compliance with NYC's Pay Transparency Act, the annual base salary range for this position is USD $79,200.00 to USD $96,800.00. New York University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. This pay range represents base pay only and excludes any additional items such as incentives, bonuses, clinical compensation, or other items. NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at nyu.edu/nyugreen.NYU is an Equal Opportunity Employer and is committed to a policy of equal treatment and opportunity in every aspect of its recruitment and hiring process without regard to age, alienage, caregiver status, childbirth, citizenship status, color, creed, disability, domestic violence victim status, ethnicity, familial status, gender and/or gender identity or expression, marital status, military status, national origin, parental status, partnership status, predisposing genetic characteristics, pregnancy, race, religion, reproductive health decision making, sex, sexual orientation, unemployment status, veteran status, or any other legally protected basis. All interested persons are encouraged to apply at all levels.