Director Commercial

PRIMARY DETAIL

Drive customer-centric revenue growth, and help shape the future of our commercial offerings across Food & Beverage, Retail Merchandising, and Sport and Recreation.

• Salary: Circa $200K per annum plus 12% superannuation
• Full-time continuing appointment
• U@MQ, Macquarie University, Wallumattagal Campus, North Ryde

U@MQ Ltd (Campus Life) is a seven-days-a-week operation that brings the Macquarie University community together through the delivery of a range of commercial and support services. It is a vibrant, hands-on environment where decisions have a direct and meaningful impact on the everyday experience of students, staff and visitors.

We are seeking a Director, Commercial who is as comfortable on the shop floor as they are in the boardroom - a leader who combines sharp commercial acumen with genuine people-first values. Reporting to the CEO you will be a key member of the Campus Life Executive Management Team, responsible for the strategic and operational delivery of services at U@MQ, with direct accountability for our commercial functions. .

This is a role for someone who leads by example, thrives in a dynamic environment, and has a strong ability to identify and drive opportunities across multiple customer-facing businesses while bringing out the best in the people around them.

About the Role

Reporting to the CEO of U@MQ and working alongside the Campus Life Executive Management Team, you will lead a diverse team in the commercial business function,  with full financial responsibility across the function.

Your key responsibilities will include:

• Developing and overseeing the coordination of the strategy, planning, budgeting and forecasting process for the commercial business function that aligns to that of the wider business.
• Delivering sustainable financial results in line with approved targets.
• Growing and sustaining the business function customer base and competitive position in alignment with other Campus Life business units.
• Contributing to organisational strategy and decision-making as a member of the Campus Life Executive Management Team. Allocating resources to maximise value and strategic alignment
• Ensuring that the business function adapts and improves over time by fostering an environment of innovation and continuous improvement
• Building a high-performing leadership team and workforce within the business function
• Undertaking directed assignments and projects for the CEO, including internal and external business case analysis and reporting for the organisation.
• Operating the business function within an agreed risk appetite whilst complying with relevant EEO and WHS regulations

Please note: standard work hours may vary to include weekend and evening work on a rotational basis to meet the needs of the business.

About Us

U@MQ Ltd is a controlled entity of Macquarie University. We give life to campus and are a key custodian of creating a sense of belonging at the University, creating positive stories and memories for everyone with whom we interact.

About You (Selection Criteria)

You are a commercially astute, people- leader You know your numbers, you know your customers, and you know how to inspire teams to deliver their best work every day.

• Extensive experience in commercial businesses, and/or Business Management disciplines with strong demonstrated ability in their application.
• A successful record of achievement in a senior commercial management role.
• Superior relationship management, influencing and stakeholder engagement skills.
• Demonstrated experience leading change, process and systems improvements and managing the costings of commercial services, and enhancement of customer experience is critical.
• Exceptional skills in managing complex and varied commercial projects and activations.
• Extensive people management experience including high performing teams working within tight delivery times.
• A natural people leader who leads by example, equally comfortable with strategic planning and rolling up their sleeves in day-to-day operations.
• A lateral thinker with expert business case evaluation and writing and presentation skills
• Previous experience working with University policies, systems, processes and procedures and its entities or interrelated functions is desirable.

How to Apply

To be considered, please apply online with your CV and a cover letter outlining how your experience aligns with the selection criteria above.

Applications Close: Friday 21 August 2026

We reserve the right to progress or decline an application prior to the application closing date.

For enquiries, or a confidential conversation about the role, please contact Pete Boyle, CEO U@MQ via [email protected] or Sarah Bate, Head of Talent Acquisition via [email protected].

Why Join Us?

• Complimentary gym access at Macquarie University Sport & Aquatic Centre
• Additional paid concessional leave days
• Bonus discounts and reward points at Campus Life outlets
• Access to corporate health insurance discounts and flu vaccinations
• Access to on-campus food, retail, healthcare and lifestyle amenities
• Full borrowing, printing and database access via the university library

Pre-Employment Checks

U@MQ Ltd cultivates a workplace defined by safety, ethical conduct and strong integrity. Prior to completion of an offer of employment, preferred candidates will be required to participate in a combination of pre-employment checks relevant to the role. This will include, but is not limited to:

• A Criminal History Check
• Credit and Bankruptcy Check

Applicants must have valid working rights in Australia.

If you're already part of the Macquarie Group (MQ University, U@MQ, MQ Health, MGSM), you'll need to apply through your employee Workday account. To apply for this job: Login to Workday and go to the Careers App > Find Jobs.

Applications Close:

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A Place Where You Belong
At Macquarie, we believe diversity makes us stronger, inclusion drives our success, and belonging inspires us to do our best work. We are proud to foster a community where different backgrounds, identities, and experiences are valued, and where our people are empowered to thrive through supportive leadership, shared responsibility, and a deep commitment to genuine care and respect for our community. Find out more about our vision for a truly inclusive workplace in our Diversity, Inclusion and Belonging Framework.