Marketing & Communications Specialist

EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.

THE OPPORTUNITY

As part of our diverse team based in Melbourne, you will help make a positive impact on someone’s life every day. You will feel great satisfaction knowing your talent and hard work has a purpose.

As a Marketing & Communications Specialist, you’ll partner with business leaders to deliver engaging content, integrated campaigns and stakeholder initiatives across a diverse range of audiences, including employers, injured workers, brokers and industry partners.

Using your strengths in multi-channel communications, digital marketing and storytelling, you’ll help strengthen relationships, showcase EML’s expertise and drive meaningful engagement and business outcomes.

This will be a full time, permanent position based in the Melbourne, with flexibility to work from home up to 3 days per week.
 

YOUR RESPONSIBILITIES

• Develop and deliver strategic marketing and communications plans aligned with business priorities.
• Partner with senior leaders and subject matter experts to create clear, compelling communications.
• Lead integrated campaigns across digital, social, email, content and events.
• Manage marketing materials from concept through to delivery, ensuring brand consistency.
• Plan and deliver internal and external events, conferences and stakeholder initiatives.
• Track campaign performance and use data to improve future activity.
• Identify opportunities to strengthen EML’s reputation, brand awareness and industry presence.
   

ABOUT YOU

• Minimum three years’ experience in a marketing and communications role within a complex or regulated organisation.
• Demonstrated experience developing and delivering multi-channel campaigns from end to end.
• Exceptional writing and editing skills across digital, social, email, web, video and executive communications.
• Proven experience partnering with senior leaders and influencing a broad range of stakeholders.
• Hands-on experience using content management systems, SharePoint, Canva and email marketing platforms.
• Strong understanding of brand governance, campaign reporting and audience engagement.
• Experience within insurance, financial services, healthcare or another regulated industry will be highly regarded.
• A relevant qualification in communications, marketing, journalism or public relations is desirable.

WHAT WE OFFER

We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.

EML provides career opportunities and great employee benefits, including:

• A diverse and collaborative team culture like no other
• Flexibility to work from home to support work/life balance
• A corporate wellbeing program with discounted health insurance and gym membership
• Generous discounts from over 350 retailers through our RewardsHub program
• Comprehensive learning and development opportunities to help you reach your full potential
• Access to support and counselling services with work or personal matters, through our Employee Assistance Program
• Companywide events to stay connected and celebrate success
• Entitlement to annual company incentive scheme + salary reviews
• Up to 16 weeks paid parental leave, plus super

We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this position is of interest to you, please apply now.