International Graduate Program (IGP) – Hybrid Customer Journey Architect (f/m/div)

#WeAreIn to create tiny chips and big careers. Ambition makes the difference. Are you ready for the challenge? As part of Infineon's International Graduate Program, you'll rotate through impactful roles, collaborate with global teams, and develop the skills to shape the Infineon of tomorrow. Start your journey to a career where your ambition meets endless possibilities. Are you in?

Your Role

Key responsibilities in your new role

As a Hybrid Customer Journey Architect IGP, you will play a vital role in driving marketing excellence by supporting the definition, orchestration, and optimization of customer journeys in a B2B environment. You will develop, document, and scale omnichannel marketing journeys across digital channels, including Email, Search Engine Advertising (SEA), and Web personalization--while collaborating closely with divisional marketing teams and stakeholders to enable advanced personalization options and deliver seamless customer experiences.

Your program consists of the following elements:

• Design and map insight-driven omnichannel journey concepts based on customer needs and business priorities
• Collaborate with business and marketing partners to define journey objectives, segmentation strategies, and personalization requirements for various customer personas
• Translate customer insights and real-world data into updated journey flows, logic, and experience design elements
• Build and deploy journeys at scale within Salesforce Marketing Cloud (SFMC) or coordinate execution with omnichannel activation teams
• Establish KPIs and measurement frameworks, monitor performance, and drive optimization through A/B or multivariate testing
• Capture and document functional and data requirements to support continuous platform improvements and advanced personalization capabilities
• Support the creation, optimization, and review of Email and SEA marketing campaigns, ensuring best practices and platform familiarity
• Participate in international assignments to gain global and cross-functional perspectives and expand your professional network
• Focus on the creation of Campaigns and Journeys in existing Marketing Automation Platforms, A/B testing and personalization of web experiences, end-to-end campaign management, and supporting the transition of marketing platforms (e.g., Eloqua to SFDC)
• Engage in ongoing learning and development, including attending IGP conferences and working with experienced mentors and assignment buddies

Your Profile

Qualifications and skills to help you succeed

You are curious and interested in a broad range of topics. You don’t expect things to be handed to you on a silver platter – you go search for them. You love change – which is guaranteed in the semiconductor industry. You are pragmatic and analytic, because we need both at Infineon. Standing still is not your thing. You find inspiration in teamwork, collaborating with your colleagues in the big picture. You can confidently lead and drive results in your field, leveraging your skills and expertise to achieve success.

• Degree in Marketing, Business, Communications, or a related field
• Motivated by curiosity and eager to learn about new marketing technologies and strategies
• Passionate about driving change and testing new use cases, always seeking to improve customer and stakeholder experiences
• Enjoy working in diverse, international teams and thrive in a dynamic, fast-paced environment
• Highly organized, detail-oriented, and able to translate business needs into technical requirements
• Strong analytical skills and experience in data-driven marketing optimization
• Excellent stakeholder management and communication skills, with confidence presenting concepts to managers and colleagues
• Experience with journey mapping, marketing automation, and omnichannel execution (ideally with Salesforce Marketing Cloud) is a plus
• Understanding email, SEA, and web personalization best practices
• Willingness and enthusiasm for completing international assignments as part of your rotation

And you fully agree with these statements:

• I am an ambitious and open-minded person who loves to get to know new people and learn about new topics
• When I think about moving to another country for at least three months, I want to start packing my bags
• I like to work in teams that are very diverse
• I can’t wait to present a concept to team and managers – and I don’t mind doing it in English

My friends describe me as “technology-savvy”

If this is you, then we want to make it easy for you to apply: All we need is your CV and your relevant certificates, such as your final university degree or your most recent university transcripts. Also, tell us a bit more about your motivation for applying in a short cover letter. Convince us with your personality, special skills and experiences.

Contact:

Bárbara Moreira

#WeAreIn for driving decarbonization and digitalization.

As a global leader in semiconductor solutions in power systems and IoT, Infineon enables game-changing solutions for green and efficient energy, clean and safe mobility, as well as smart and secure IoT. Together, we drive innovation and customer success, while caring for our people and empowering them to reach ambitious goals. Be a part of making life easier, safer and greener.

Are you in?

We are on a journey to create the best Infineon for everyone.

This means we embrace diversity and inclusion and welcome everyone for who they are. At Infineon, we offer a working environment characterized by trust, openness, respect and tolerance and are committed to give all applicants and employees equal opportunities. We base our recruiting decisions on the applicant´s experience and skills. Learn more about our various contact channels.

We look forward to receiving your resume, even if you do not entirely meet all the requirements of the job posting.

Please let your recruiter know if they need to pay special attention to something in order to enable your participation in the interview process.

Click here for more information about Diversity & Inclusion at Infineon.