Key Account Manager

Job Title: Key Account Manager  

Location: Field-based, United Kingdom

Division: Rockfon, part of the ROCKWOOL Group

Help Build a Better Future

At ROCKWOOL, we enrich modern living with innovative stone wool solutions that promote sustainability, comfort, and wellbeing.

Rockfon, our acoustic solutions brand, creates quieter, healthier, and more beautiful spaces - from schools and offices to healthcare facilities and music halls.

We’re seeking an Key Account Manager to grow our presence in the UK construction market by strengthening distributor relationships and identifying new business opportunities.

What you will be doing:

• Building strategic relationships with major and their design teams/sub-contractor networks across healthcare and education sectors
• Developing multi-tiered B2B relationships with key decision makers and stakeholders to secure preferred supplier status and lock out competition
• Supporting project transitions through early engagement with ASMs/SSMs and regional offices to maximize opportunities and maintain continuity
• Implementing account business plans with regular review meetings to maintain relationships, increase service levels, and boost turnover and profitability
• Leveraging Rocksell CRM to build intelligence, develop insights, and track customer data for relationship growth and competitive advantage
• Partnering with Marketing & Technical Services to develop market-specific literature, samples, and technical collateral tailored to target accounts
• Coordinating commercial presence at strategically important customer events and functions to strengthen relationships
• Communicating project developments and commercial terms clearly and timely to the sales team, providing feedback on opportunities and Rockfon positioning
• Identifying and pursue growth opportunities with new and existing accounts in target sectors alongside the Business Development Manager
• Maintaining regional relationships with focus on early project engagement to build customer loyalty and maximize commercial potential
• Adhering to company policies, procedures, and values including UKI expense guidelines and compliance standards

What You Bring

• Proven commercial sales experience (construction experience desirable) managing multi-disciplined stakeholders and developing strong relationships with key clients
• Strong communication skills at all levels (internal/external), with high professional English and ability to convey confidence in Rockfon brands
• Capability to utilise CRM systems, PowerPoint, Word, Excel, and knowledge of NBS specifications for architects and sales route to market
• Strategic relationship builder who independently identifies opportunities, builds networks, and negotiates win-win outcomes with customers
• Capable of identifying client needs, proposes suitable solutions, and adapts behavioral style to achieve goals collaboratively

What We Offer

• Competitive salary
• Company vehicle
• Commercial bonus scheme
• 30 days annual leave + bank holidays
• Company pension (Aviva)
• Westfield Health Cashback Scheme
• Life Assurance (4x annual salary)

About ROCKWOOL

Founded in 1937 in Denmark, ROCKWOOL is the global leader in stone wool solutions, with 12,000+ employees in over 40 countries.
We are deeply committed to sustainability, contributing to 11 UN Sustainable Development Goals - including SDG 14: Life Below Water - through initiatives such as our One Ocean Foundation partnership.

Our Culture

At ROCKWOOL, diversity, inclusion, and collaboration are core values. With employees from 79 nationalities, we respect and value every individual.
Our business is guided by The ROCKWOOL Way - built on ambition, responsibility, integrity, and efficiency.

Closing Date: 7th June 2026