Sales Operations Specialist (m/f/d), Distribution Partner Management EMEA

Merz Aesthetics is an independent, internationally active company in the field of aesthetic medicine. For years, our comprehensive product portfolio is among the highest quality in its category and is valued by healthcare professionals worldwide. Merz Aesthetics is part of the Merz Group, with our Europe , Middle East and Africa (EMEA) headquarters in Frankfurt am Main. Our global head office is located in Raleigh, North Carolina, USA. Our purpose is to help people look better, feel better, and live better, and over 3,000 employees across 26 countries are dedicated to this mission. Would you like to become part of our success story? Join Merz Aesthetics!

The following responsibilities are awaiting you:

• You coordinate customer orders and forecasts, ensuring alignment between distributor demand, inventory availability, and internal planning processes.
• You collect the requested data from the partners/customers to prepare market performance reports to support business decision-making.
• You ensure the accuracy and availability of distributor data, including sell-out, stock, pricing, and forecasting information.
• You maintain pricing lists, databases, reports, and other key business records to support operational excellence.
• You act as a central point of contact between distribution partners and cross-functional stakeholders across the organization.
• You support product launches, commercial initiatives, and external events in collaboration with internal teams and distribution partners.
• You monitor distributor payment performance and support credit management processes.
• You provide administrative, organizational, and project-related support to ensure smooth business operations.

What we expect from you:

• You hold a degree in Business Administration or a comparable commercial qualification and bring 2-3 years of experience in sales operations, commercial support, or business coordination.
• You have experience working within Sales and Marketing environments, ideally in the aesthetics, healthcare, pharmaceutical, or medical device industry.
• You communicate fluently in English and German; additional language skills are an advantage.
• You combine strong analytical, organizational, and problem-solving skills with a structured and results-oriented way of working.
• You are proficient in Microsoft Office and ideally have experience with business systems such as SAP and Salesforce.
• You take ownership, show initiative, and manage multiple priorities effectively in a dynamic environment.
• You excel at collaborating across functions, building strong stakeholder relationships, and communicating effectively at all levels.
• You demonstrate integrity, resilience, emotional intelligence, and strong time and project management skills.
• You thrive in an international, multicultural environment and are willing to travel occasionally (approximately 10%).

What you can expect from us:

Putting people first: You can expect to find an open work culture with flat hierarchies and short decision-making paths at Merz Aesthetics. You will collaborate with colleagues from all around the globe. And if life takes an unexpected turn and you need help or advice, then you can always rely on our different internal and external support systems.

Family and work: Our employees should be able to reconcile their family and work commitments. That’s why you’ll find, for example, company day care centers at our locations. In the EMEA region, we have been awarded the “Top Employer” and “Great Place to Work” certifications for our outstanding HR policies and work culture.

Work-life harmony: Our time is precious; our daily routines individual. To help you reconcile work and leisure time with their conflicting demands, we have adopted contemporary flexible working time models. We offer you flex-working time and mobile working. Our employees also benefit from generous arrangements for annual leave.

Ongoing training: Your personal and professional development is the key to success for us. To foster this, we conduct regular development discussions and facilitate a wide range of management and specialist training courses, soft skills courses, e-learning courses, language courses and coaching sessions.

Find out more about our benefits at https://careers.merz-aesthetics.com.

We look forward to your application!