- Salary
- $65k – $75k
- Location
- Lancaster, PA
- Workplace
- Hybrid, Onsite
- Type
- Full-time
- Department
- Insurance
- Closing date
- Today
- Source
- Vincere
Description
Personal Lines Customer Service Representative (CSR)
Job Summary
Seeking two dedicated and professional Personal Lines Customer Service Representatives (CSRs) to join a growing team. This role offers an exciting opportunity to work in a high-growth environment with a focus on delivering exceptional service to our clients. The ideal candidates will have experience in personal lines insurance, a Property & Casualty (P&C) license, and a strong commitment to excellence.
Compensation Package
- Salary: $65,000 - $75,000 annually, commensurate with experience.
- Benefits: Comprehensive benefits package (details to be provided upon request).
Responsibilities
- Provide A-Z servicing for personal lines insurance accounts, focusing on high-net-worth clients.
- Handle 90% renewal business and 10% new business.
- Utilize HawkSoft software for account management (training provided if necessary).
- Deliver exceptional customer service by addressing client inquiries, processing policy changes, and ensuring timely renewals.
- Collaborate with team members to maintain a respectful and hard-working environment.
Qualifications/Requirements
- Licenses/Certifications: Active Property & Casualty (P&C) license required.
- Experience: Minimum of 2 years in personal lines insurance.
- Technical Skills: Familiarity with HawkSoft software is a plus; training will be provided for candidates with limited experience.
- Soft Skills: Coachable, flexible, and hard-working with a strong commitment to client satisfaction.
- Work Arrangement: Onsite preferred, with potential for hybrid work arrangements.
#LI-CS1
Skills
Customer Service
