- Location
- INMAA24 - Chennai - Olympia Cyberspace, 4th floor, India
- Type
- Full-time
- Department
- Customer Service
- Experience
- 2+ years
- Source
- Workday
Description
Are you our new Business Support Coordinator (Analyst) with Maersk Training in Chennai
Key Responsibilities:
Provide administrative and operational support for training activities by coordinating with global internal teams and external stakeholders to ensure tasks are completed within defined SLAs and KPIs.
Create and maintain Purchase Orders (POs) and Sales Orders (SOs) in the finance system and ensure timely upload of training certificates to client HR systems.
Coordinate with training vendors to track course schedules, completions, and certificate issuance, while liaising with internal teams for course pricing and required approvals.
Perform routine administrative activities, including maintaining accurate records, updating internal systems, preparing reports, and supporting daily, weekly, and monthly operational processes.
Respond to client and internal team queries, provide regular status updates, and assist in resolving day-to-day operational and administrative issues.
Build and maintain effective working relationships with internal stakeholders, clients, and vendors through proactive communication and reliable administrative support.
Key aspects of the role:
Collaborate effectively with internal teams and external stakeholders to ensure timely coordination of training-related activities, system updates, and information flow.
Manage key administrative processes, including generating purchase orders, handling email correspondence, and overseeing the upload and follow-up of training certificates in relevant systems.
Cultivate trusted partnerships with stakeholders and vendors by ensuring timely support, clear communication, and a solution-oriented approach to operational challenges.
We are looking for:
2-3 years of experience in client-facing or coordination roles
Bachelor’s or master’s degree in business or related field
Proficient in advanced Microsoft Excel and MS Office applications; (Any automation skillset is a plus)
Coordinate and participate in global calls to facilitate smooth communication and collaboration across teams and stakeholders.
Detail-oriented with strong organizational and documentation skills
Quick learner, adaptable to internal systems and tools
Strong analytical and troubleshooting skills
Effective time management; able to meet tight deadlines
Good interpersonal skills and stakeholder management abilities
Proactive, dependable, and a collaborative team player
Fluent in English (written and spoken)
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
