Lead, Accounts Receivable

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses.  We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

As a part of our Accounts Receivable operations at Kyndryl, you will take ownership of the resolution process for receivables issues. Your day-to-day will involve not just the collection of outstanding amounts but a meticulous handling of transactions and processing requirements. With your eye for detail and robust research skills, you will work to enhance customer satisfaction and boost sales productivity by resolving any hiccups swiftly and effectively. Your role extends beyond collections; you will be actively involved in maintaining up-to-date and detailed customer records, including contact points and addresses. Record-keeping will be crucial as you document all communications related to invoice payments and manage disputes from identification to resolution. Insights gathered from these interactions will allow you to continually update customer data, shedding light on payment trends and ongoing issues that could impact our business relationships. In this position, direct customer contact will not only be a part of your job but a part of making a difference. Working as part of our global team offers a unique opportunity to impact our company's cash flow directly and contribute to our collective success on an international scale. We are looking for someone who is not just looking for a job – but a career steeped in growth, challenges, and direct impact. If you are ready to step up and make a tangible difference in our financial trajectory, we are excited to welcome you aboard at Kyndryl. Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career. As an Accounts Receivable professional, you’ll gain valuable skills and experience that will put you on the path to your next career opportunity. Whether you want to transition into a senior role such as a Contract Manager or advance your career outside of Q2C – Kyndryl has opportunities you won’t find anywhere else.

Who You Are

Who You Are You work well within a team environment and are comfortable adapting your responsibilities as the project needs evolve. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Skills and Experience •Excellent communication and relationship-building skills •Proficient in Excel •Team player – ready to help others, but also taking ownership and able to work independently Preferred Skills and Experience •Professional experience in AR/Finance or Contract Management

Being You

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.

What You Can Expect

Your career with us isn’t just a job—it’s an adventure with purpose.  We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.

From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.