Staff Product Owner

Overview

The Staff Product Owner works to fulfill the strategic product roadmap established by the Product Management leadership team and meet business objectives. The person in this position manages a team of Product Owners that are responsible for more than one product. This role is responsible for defining the detailed product deliverables. The Staff Product Owner must have a firm understanding of the business domain and product needs taking into account multiple types of users utilizing each solution. This position works closely with engineering on the specifications to ensure their Agile teams have all of the information needed to deliver a product that provides maximum value to the users. Staff Product Owners have direct oversight to Product team goals and direction

Duties & Responsibilities

• Collaborate with Product Managers to understand the market demands, priorities, and overall product strategy.
• Partner with UX and Product Managers on market research efforts to understand and prioritize customer needs.
• Work with one or more engineering teams to deliver timely, quality releases that provide high business value and exceed customer expectations.
• Flexibility to support more than one product within a portfolio, potentially across value streams.
• Translate product strategy into detailed requirements and prototypes
• Work with the Product Manager and Agile team to define the scope included in a release.
• Understand user personas and partner with UX to develop.
• Work with Product Owners to develop detailed specifications/requirements for the product features so they are clearly understood by the development team.
• Actively participate in PI planning, product sprints and daily stand-up meetings
• Be aware of customer commitments in order to communicate internally to assist with managing team expectations
• Manage dependencies in and across sprints and releases
• Work with the Agile team to manage and prioritize the backlog to ensure alignment with changing business needs.
• Prioritize support work as needed
• Assist with system status communication and escalation as needed including customer communication
• Keep stakeholders apprised of progress and incorporate their feedback
• Understand project budgets, scope and timelines and work to maintain a balance
• Use metrics and feedback to improve team and organization processes, best practices, performance, and delivery
• Act as a product champion within the company
• Provide direct supervision of Product Owners and/or Senior Product Owners
• Hire and train new candidates for product team
• Collaborate for Vision, Roadmap, and product differentiation strategy with Product Manager.
• Strong knowledge of Agile principles and process
• Anticipate needs and drive innovation in both business needs and technology enablers.
• Strong analytical and problem-solving skills.
• Familiarity with Microsoft SQL for creating queries
• Ability to influence cross-functional team without formal authority
• Excellent time management, resource organization and priority establishment skills with the ability to multi-task in a fast-paced, deadline-oriented environment
• Keen attention to detail
• Excellent communication skills, both verbal and written, with diplomacy and tact, including when responding to resistance
• Ability to work with an optimistic attitude both independently and as part of a team
• Self-motivated with strong, proven, analytical and problem-solving skills
• Understands the importance of data flow, data integrity, and business process efficiency, as well as the potential role technology could play to improve or enhance them
• Works independently with limited guidance from manager
• Project management skills
• Build and scale a team of talented product professionals to include career development and exceptional coaching
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Skills Required

• Bachelor’s degree in Business, Information Technology, Computer Science, or related field
• Overall 8+ years of experience in software development/ product management.
• Minimum of 3 years of proven software development experience as an Agile Product Owner or similar role
• Healthcare industry knowledge
• Demonstrated capabilities in being tech, business, and UX savvy
• Basic level of technical knowledge of development, databases, and operating systems related to the area being supported
• Have HEART. To work here, you must be:
  • Humble – self-aware and respectful
  • Effective – measurably move the needle & immeasurably add value
  • Adaptable – innately curious and constantly changing
  • Remarkable – stand out in some way
  • Transparent – openly and honestly sharing knowledgPreferred:
    • Master’s degree in Business, Information Technology, Computer Science, or related field
    • Business analysis/data experience.
    • Relevant certifications:
      • Certified Product Owner and other certificates as preferred:
      • Certified Scrum Product Owner (CSPO) or willingness to certify
      • Professional Scrum Product Owner (PSPO)
      • SAFe Product Owner
      • PMI Agile Certified Practitioner (PMI-ACP)
      • Your Scrum Product Owner (Accredited Certification)
      • EXIN Agile Scrum Product Owner