Senior/ Assistant Director, General Investigations

[What the role is]

As a Senior/ Assistant Director of General Investigations, you will be leading a team of investigation officers to undertake a range of challenging activities to safeguard public health.

[What you will be working on]

General Investigations is responsible for the post-marketing surveillance and enforcement activities of all health products (including but not limited to Therapeutic Products, Medical Devices, Chinese Proprietary Medicines, Traditional Medicines, Health Supplements and Cosmetics) in both the legal and illegal market to ensure that they meet the internationally benchmarked standards of safety and quality, so as to safeguard public health and safety. Additionally, General Investigations may also be tasked to undertake investigations into other health related matters as assigned by the management.

Reporting to the Deputy Director, General Investigations, the Senior/ Assistant Director is responsible in assisting to:

- Formulate, develop, implement and review enforcement policies and strategies to achieve effective enforcement outcomes;

- Ensure strategic manpower development, resources allocation and deployment programmes are effectively implemented in the Branch;

- Manage resources (including overseeing and managing a team of investigating officers) effectively and efficiently in order to maximise resources and productivity within budgets;

- Build rapport and foster good partnership through regular platforms with external stakeholders and law enforcement agencies;

- Coordinate and support ongoing networking across various forums regionally and internationally to strengthen anti-counterfeiting and enforcement capabilities (WHO, ASEAN, etc)

- Consolidate and continually review SOPs internally

- Communicate & effectively implement SOPs with external agencies, where applicable;

- Assist in developing and reviewing workflow and collaborations with other Groups, Departments, Divisons.

- Train officers on investigation activities;

- Lead, develop and provide operational directions to a team of Investigation Officers to:

• Assist departments to conduct investigations for possible contraventions under the various Acts and subsidiary legislation within the ambit of Health Sciences Authority (HSA)
• Liaise and collaborate with international police organisation (e.g. Interpol) and overseas counterparts in on investigation matters;
• Prepare investigation papers and put up the relevant submissions;
• Liaise with HSA’s prosecutorial team and/or Attorney General’s Chambers on investigation matters;
• Plan for inspections and enforcement checks, and participating in these enforcement operations;
• Arrest offenders and accused persons, if necessary;
• Execute warrant of arrest of offenders who fail to attend court;
• Assist in identifying areas where illegal activities can occur;
• Arrange meetings with external agencies to coordinate enforcement activities and provide situational updates;
• Assist in prosecution of cases in court when required

[What we are looking for]

• Strong leadership and command ability to motivate the team;
• Adaptability and decisiveness in dynamic and uncertain situations;
• Able to withstand stress;
• Demonstrate commitment and passion to protect public health and safety
• Team player who is able to work independently;
• Physically fit and active;
• Good interpersonal, communication and investigative skills;
• Extensive enforcement background with experience in both investigations and operations in enforcement agencies.