Learning and Development Specialist I

The expected salary range for this position is $26.08 - $30.64. Employees in specific high cost of labor locations in the United States (such as San Francisco, CA and Seattle, WA) may qualify for a geographic differential. Compassion International is not responsible for third parties who omit this information when copying and re-posting job openings.

Have you ever sat through a training and thought, "That was amazing. I actually learned something." Or maybe you've had the opposite experience and found yourself thinking, "There has to be a better way to teach this."

Do you enjoy taking complex information and turning it into something people can actually understand, remember, and use? Do you love helping others learn, grow, and succeed? If so, keep reading.

Compassion International is looking for a creative, collaborative, and mission-minded Learning & Development Specialist I to support our Global Philanthropic Engagement (GPE) teams. In this role, you'll help create and deliver learning experiences that equip employees to confidently adopt new products, processes, tools, and ways of working, all while helping advance Compassion's mission to release children from poverty in Jesus' name.

Working alongside subject matter experts, team leaders, and fellow learning professionals, you'll design engaging experiences that may include virtual training, instructor-led workshops, videos, eLearning, job aids, presentations, and more. You'll also help us better understand the impact of our learning programs through feedback, data, and emerging learning metrics.

If you're someone who loves learning, enjoys creating, isn't afraid of a blank PowerPoint slide, and gets excited when someone says, "Can you help us teach this?", we'd love to hear from you.

What will you do?

• Maintain a personal relationship with Jesus Christ, serve as a Christ-like witness, and faithfully support Compassion's ministry through prayer.
• Act as an advocate for children and uphold Compassion's commitment to child protection and dignity.
• Uphold and engage in Compassion's core Cultural Behaviors.
• Partner with subject matter experts, product owners, and business stakeholders to design, develop, and deliver learning solutions that support Global Philanthropic Engagement (GPE) products, processes, onboarding programs, and strategic initiatives.
• Facilitate engaging learning experiences through a variety of formats, including virtual, in-person, video-based, and eLearning programs.
• Create training materials such as presentations, job aids, videos, eLearning content, and other learner resources that help employees build knowledge, skills, and confidence.
• Conduct learning needs assessments, identify learning objectives, and evaluate training effectiveness to continuously improve learner outcomes and adoption.
• Gather and analyze learning metrics, feedback, and performance data to help measure learning impact and inform future training strategies.
• Leverage Microsoft Copilot and other AI-enabled tools to improve content development, streamline workflows, enhance learner experiences, and drive innovation in learning solutions.
• Build strong partnerships across Compassion while contributing to a culture of continuous learning, collaboration, and operational excellence.

What do you bring?

• Bachelor's degree in Learning & Development, Education, Human Resources, Communications, Business, or a related field; or an equivalent combination of education and experience.
• Two or more years of experience in learning and development, training, education, communications, customer support, marketing, human resources, or a related field.
• Experience creating learning content such as presentations, videos, eLearning modules, communications, job aids, or other educational resources.
• Strong facilitation and presentation skills, with the ability to engage learners in both virtual and in-person settings.
• Excellent communication and collaboration skills, including the ability to partner with subject matter experts and translate complex topics into easy-to-understand learning experiences.
• Proficiency with Microsoft 365 tools, including PowerPoint, Word, Teams, and related applications.
• Strong organizational skills and the ability to manage multiple priorities and projects simultaneously.
• Curiosity, adaptability, and a growth mindset, with a willingness to learn new content, tools, and approaches.
• Experience measuring learning effectiveness through feedback, learner assessments, metrics, or performance data preferred.
• Experience with eLearning tools, video creation, graphic design, learning management systems (LMS), or AI-enabled productivity tools such as Microsoft Copilot is a plus.

We will be excited if you have: 

• Experience in the creative space, whether that’s video creation, photography, graphics, eLearning, written communication or something similar. This job requires a lot of creativity to deliver engaging and effective training! 
• Experience working in a call center or in payment processing. The areas this trainer will cover are highly detailed and specific to ensure our Supporters receive world class customer care, so if you have experience in that world already – that’s great!  
• An understanding of, and even some experience with Compassion. Maybe you’re a sponsor or you even worked as an intern, road rep, event facilitator or something similar.  

Why work here? 

• The mission: Join a team that is motivated to release children from poverty in Jesus’ name. 
• Our benefits: Receive generous paid time off, 10% contribution to a 403(b) retirement fund on top of your salary, excellent healthcare coverage, free short-term professional counseling, and more. 
• Spiritual growth: Participate in regular chapel services, prayer groups, and department devotionals.