- Location
- Athens, Attica, Greece · published
- Type
- Full-time
- Department
- IT
- Seniority
- Entry
- Source
- Workable
Description
We are MOTODYNAMICS Group, and Movement is our Passion!
Our vision is to create a world of sustainable mobility without boundaries. We support diversity and cultivate an inclusive work environment where every member of the team can be his/her true self.
Through the iconic brands we represent – Yamaha, Porsche, SIXT and NIO – and our retail network Motodirect and Autodirect, we create emotions and transform lives through adventure, exploration, human connection.
We are looking for a service-oriented and reliable IT Infrastructure Support person to join our IT Infrastructure team. The successful candidate will provide day-to-day technical support to employees, assist with workstation and user account administration, monitor operational alerts, and help maintain a stable and secure workplace technology environment.
- Provide first-line support for hardware, software, Microsoft 365, network connectivity, and user access issues through the IT service desk
- Prepare, configure, and deploy workstations, laptops, printers, routers, peripherals, and standard business software
- Create and maintain user accounts and profiles, and assist with password and multi-factor authentication issues
- Perform routine user administration in Active Directory and Microsoft 365 under established procedures
- Monitor and first level respond to operational alerts relating to UPS systems, antivirus protection, Microsoft 365 threats, backups, and network disconnections
- Collaborate with external IT partners to support company branches and remote locations
- Assist with operating system and application patching activities, testing, installations, and upgrades
- Troubleshoot meeting room equipment and support users during day-to-day workplace technology issues
- Maintain accurate hardware and software inventory records and help identify equipment shortages or replacement needs
- Provide practical guidance and basic training to end users, and document incidents and solutions clearly