Assistant Quality Manager

SUMMARY:

The Assistant Quality Manager will partner with Operations teams and collaborate with others within the organization to assist with the execution of quality management programs on our projects. 

MINIMUM QUALIFICATIONS:  

• Bachelor’s degree in Quality, Architecture, Construction Management, Engineering, or a related field, or equivalent years’ experience 

• Two (2) years’ experience in construction operations, quality management or quality assurance roles 

• Experience in onsite operations a plus 

• Strong organizational and communication skills 

• Ability to follow departmental standards and accept technical direction 

• Demonstrated interest in technical skill development and continued learning 

TECHNICAL JOB KNOWLEDGE:

• Assists with the implementation of quality management programs on assigned projects, tracks open items for follow-up 

• Familiar with expectations for projects and ability to identify and communicate when expectations are not being met 

• Assists project teams in project kick-off efforts for assigned projects to identify risk and ensure roles and responsibilities related to quality focused tasks are assigned to appropriate team members 

• Identifies alternative project quality control methods proposed by teams and reviews with manager to ensure they meet company and project expectations 

• Participates in various project meetings to support with quality focused content 

• Assists operations staff with trade partner’s onboarding and planning for quality on assigned projects, uses manager for support; identifies when quality plans are not followed 

• Understands and can direct teams towards resources for technical assistance in correcting deficiencies and ensuring project standards are met 

• Supports project team members in the use of DAVIS inspection templates; assists with preparation of project specific inspection templates as needed 

• Assists with preparation or supports project team in preparing quality focused documents for use in trade coordination, field implementation, and field quality control 

• Supports operations staff with the RFI process, formulating comprehensive questions and ensuring proper documentation 

• Understands and applies knowledge of contract documents and working drawings; navigates various submittal types for pertinent information 

• Maintains and organizes QA/QC documentation; assists project teams as necessary 

• Assists in investigations of quality issues to determine underlying causes 

• Works with Quality department and Learning + Development department to create and deliver formal courses as necessary 

• Utilizes software such as the project management platform; able to teach project team members and trade partners in expected use of program; understands project settings to assist teams with effective use 

• Visits project sites frequently and attends meetings to oversee project progress and address issues 

CORE COMPETENCIES FOR THE ROLE:

• Autonomy + Accountability 

• Uses best practices and knowledge of internal or external business issues to improve products and services  

• Works independently, receives minimal guidance  

• Accountable for own work and possibly others on the team  

• Business Impact 

• Impacts own team, adjacent teams, and potentially across the company 

• Decisions are made with minimal guidance and may affect the success of the department / revenue group  

• Contributes to strategic market sector / department business development planning 

• Talent Development 

• Serves as a lead for the team, leading small projects 

• May have formal supervisory responsibilities 

• Provides subject matter guidance to team members with less experience  

• Problem Solving + Resiliency 

• Provides solutions to problems in situations that are atypical or infrequently occurring based on practice and existing precedents or procedures 

• Gathers and analyzes data to identify and solve problems that arise with little or no precedent 

DAVIS CORE VALUES:

• TRUST 

• Excellence in Service – Fulfilling our clients’ highest expectations 

• Inclusion – Ensuring a culture of respect and acceptance, where all employees have a sense of purpose and belonging 

• Integrity – Exhibiting honesty and fairness while holding ourselves accountable for our actions 

• Building Relationships – Creating and maintaining strong partnerships through leadership, creative solutions and hard work