Business Analyst (Digital Payments)

ABOUT THE COMPANY:

Join ADDENDUM, a global software development and IT team augmentation firm focusing on fintech, banking, and telco industries. Experience tailored benefits, diverse projects with various tech stacks, and opportunities for growth, freedom, and responsibility you desire.

ABOUT THE ROLE:

Join a team of dedicated professionals in the financial services and payments sector, working on strategic initiatives that support the evolution of a global digital payments ecosystem. You will work across Product, Technology, Operations, Finance, and Accounting teams to deliver scalable solutions that improve the efficiency, accuracy, and transparency of payment and settlement operations.

This is a hybrid role, requiring work from the office in Vilnius, Lithuania three days per week. During the first few months, more frequent office attendance may be expected to support onboarding and integration with the team.

WHAT YOU WILL BE DOING:

• Lead and support initiatives related to digital settlement processes, wallet integrations, reconciliation capabilities, and payment ecosystem enhancements.
• Analyze end-to-end settlement and reconciliation flows and identify opportunities for process optimization, automation, and operational efficiency.
• Work as a bridge between business, operations, accounting, product, and technology teams, translating business needs into clear functional requirements and implementation plans.
• Collaborate with internal and external partners to onboard and integrate digital wallets, payment providers, banking partners, and settlement solutions.
• Document business processes, use cases, functional requirements, and process flows to support system enhancements and transformation initiatives.
• Participate in solution design, testing, and implementation activities, including test case creation, execution, defect management, and production validation.
• Monitor settlement performance, reconciliation accuracy, and the operational impact of new implementations.
• Support issue investigation and root cause analysis related to settlement discrepancies, reconciliation breaks, accounting impacts, and payment processing exceptions.
• Work with stakeholders to drive continuous improvement and improve the scalability, accuracy, and transparency of settlement operations.

WHAT WE EXPECT:

• Experience in Business Analysis, Payment Operations, Settlement Operations, Financial Services, FinTech, or a related field.
• Good understanding of payment processing, digital wallets, settlement, reconciliation, and the movement of funds within financial ecosystems.
• Knowledge of accounting principles and financial controls, with an understanding of accounting entries, reconciliations, and settlement reporting.
• Experience gathering, analyzing, and translating business requirements into functional specifications.
• Strong analytical and problem-solving skills, with the ability to analyze complex data and identify process improvement opportunities.
• Advanced Excel skills; experience with data analysis, reporting, and reconciliation activities is highly desirable.
• Experience working with Agile, Lean, or other project delivery methodologies.
• Excellent communication and stakeholder management skills, with the ability to work effectively across global and cross-functional teams.
• Fluent spoken and written English.
• Bachelor's degree in Finance, Accounting, Business, Information Technology, or a related discipline is preferred.

PREFERRED SKILLS:

• Experience with digital wallet integrations, payment gateways, card schemes, banking integrations, or cross-border payments.
• Exposure to reconciliation platforms, settlement engines, ERP systems, or financial reporting tools.
• Knowledge of payment industry standards and financial services operations.
• Experience working on transformation, modernization, or system enhancement programs within payments or financial services environments.

WHAT WE OFFER:

Salary ranges (for employees in Lithuania only): 4000 - 5400 € gross (the given range is flexible and depends on your experience).

At Addendum we believe in personalized benefits packages that cater to your unique passions. Tell us what drives you, and we'll craft a package accordingly. On top of that, here's what's in store automatically:

• Top Talent Collaboration: Join award-winning teams from different countries.
• Diverse, Challenging Projects: Break free from the ordinary with dynamic, stimulating work.
• Epic Team Events: Join us for summer and winter parties and online events.
• Learning & Development Opportunities: That new tech certificate is just around the corner.
• Special Celebrations: We love a good shindig for birthdays and project milestones.

So, get your dancing shoes on and come join the fun!

At ADDENDUM, we wholeheartedly reject all forms of discrimination, including but not limited to age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, marriage, civil partnership, or any other protected category. We are committed to fostering a culture of equality and inclusion, where every individual has the opportunity to thrive.