The Ravenala Attitude - L&D Coordinator

Your role in the story

As the Learning & Development Coordinator, you are the catalyst for growth and continuous learning across our hotel. You help create an environment where every team member has the opportunity to develop their skills, unlock their potential, and thrive in their career. By coordinating training programmes, supporting talent development initiatives, and fostering a culture of learning, you contribute to building engaged, knowledgeable, and high-performing teams. Your passion for people development, organisation, and collaboration ensures that learning becomes an integral part of delivering exceptional guest experiences and bringing the values of The Ravenala Attitude to life every day.

What Your Days Will Look Like

• Create, develop, implement training and development programs, addressing priority needs across the business and modify programs as and when needed to align with business needs
• Deliver engaging, interactive and supportive training program and facilitate individual or group learning interventions at all levels
• Conduct presentations in various formats and platforms/events
• Creates and acquire training procedure manuals, guides and course materials
• Maintain records of training and development activities, attendance, results of tests and assessments
• Evaluate training effectiveness through assessments, surveys and feedback.
• Ensure that the training is appropriate for the position and skill level of the participants
• Schedule and maintain a calendar of training activities
• Effective timely management of MQA and HRDC process
• In charge of departmental trainers as follows : maintain a proper level amongst hotels, organising train the trainer, follow up and reporting of training KPIs
• Understand career turns/succession planning and works alongside management to grow our internal capability
• Exemplify the desired culture and philosophies of the organisation
• Perform any other cognate duties as assigned by the HRM

You Might Be a Great Fit If…

• BSc in HR from a recognised institution.​
• At least 3 years work-related experience in Learning and Development.
• Excellent communication and interpersonal skills.
• Ability to meet tight deadlines and work in a fast-paced, dynamic environment​​.
• Excellent analytical skills
• High level of integrity and confidentiality

Get to know us 

It started in Mauritius, with a simple idea: hospitality should feel genuinely connected to the place you're in - its culture, its people, its communities. 

That idea became Attitude. And it's taken us further than we imagined... all the way to Zanzibar. 

Wherever we are, we make choices that respect the places that welcome us - from supporting local economies and removing single-use plastics, to building a workplace where people are free to be themselves. That's earned us B Corp certification, Best Workplace in Mauritius since 2022, and Great Place to Work recognition since 2017. 

And, in the most unbiased opinion (obviously), it's a lot of fun working with us! A great place to grow and thrive. 

The story is still going. Come and be part of it. 

https://youtu.be/OOopMkk1TVo

The team you’ll join 

You’ll be part of a close-knit team where everyone supports each other — especially during peak service hours. 

Your manager will guide you, but also give you the space to grow, try, and improve. 

It’s a team where things move fast, but where people still take the time to help each other. 

What it’s like here 

We'll be honest - selling ourselves isn't really our thing. So here's the simple version of what working here actually looks like. 

We're a team of 1,600+ people who genuinely care about what we do and how we do it. Good energy, real inclusion, and the freedom to be yourself — that's what working at Attitude feels like day to day. 

And because we believe in growing together, we invest in the people who make it all happen. 

What you can expect: 

• Profit-sharing scheme and service charge (because good work should always be rewarded) 

• Access to Attitude Academy VET by EHL (real training and talent development program) 

• Discretionary tips (a way to salute common efforts) 

What happens next 

A first review of your application  

A quick conversation with our HR team  

A meeting with your future manager  

We aim to get back to you within 2–3 weeks. 

Sounds like you? Let’s talk. 

Send us your CV and a few words about yourself. 

We’d love to hear your story.