Resource Management & Allocation Team Leader | Digital&IPA (freelance)

Job Description & Summary

Your future role: 

• Lead and actively participate in the end-to-end resource allocation process across technology capabilities, matching project demand with available skills, experience and capacity. 
• Maintain a comprehensive view of current and upcoming availability, project assignments, allocation gaps, and future demand. 
• Personally manage complex or business-critical allocation cases and act as an escalation point for resource conflicts and competing priorities. 
• Work closely with Delivery Managers and Capability Leaders to understand staffing requirements and proactively identify capacity shortages and allocation risks. 
• Own sourcing decisions for resource demand, determining whether requirements should be fulfilled through internal allocation, external recruitment or alternative external sourcing based on availability, skills, timelines and business priorities. 
• Partner closely with Recruitment to translate identified capability gaps into recruitment demand, prioritise open requirements and continuously reassess hiring needs against changing internal availability. 
• Drive effective bench management and ensure available employees are actively considered for suitable opportunities. 
• Balance delivery needs with utilisation, billability, employee skills and development opportunities when making allocation recommendations and decisions. 
• Own and continuously improve reporting related to allocations, capacity, utilisation and workforce demand. 
• Monitor and analyse allocation vs. actual utilisation, identifying discrepancies, underutilisation and potential delivery or commercial risks. 
• Drive process standardisation, automation and continuous improvement across Resource Management. 
• Contribute to the development and improvement of Resource Management tools, dashboards and systems. 
• Lead, coach and develop the Resource Management team while remaining directly involved in operational Resource Management activities. 
• Coordinate team priorities and workload, ensuring timely and high-quality delivery of allocation and personnel planning activities. 
• Influence and challenge stakeholders where necessary to ensure resources are deployed effectively and in line with business priorities. 
• Facilitate resolution of competing resource requirements and ensure transparent prioritisation. 

Apply if you have: 

• At least 7 years of professional experience specifically in Resource Management, including hands-on responsibility for resource allocation, capacity planning and utilisation management. 
• Proven people leadership experience, including responsibility for managing, developing and evaluating team members. 
• Strong hands-on Resource Management expertise and willingness to remain personally involved in allocation activities alongside team leadership responsibilities. 
• Excellent understanding of allocation, utilisation, billability/unbillability, bench management, capacity planning and workforce demand. 
• Experience making or supporting internal vs. external sourcing decisions and working closely with Recruitment to fulfil resource demand. 
• Expert-level Microsoft Excel skills, including advanced formulas, data analysis and working with large and complex datasets. 
• Strong analytical skills and the ability to translate workforce data into actionable business recommendations. 
• Excellent stakeholder management, influencing and conflict-resolution skills, including confidence working with senior stakeholders, including senior managers, directors, and partners 
• Ability to manage multiple competing priorities and make sound decisions in a fast-changing environment. 
• Experience with Power BI, Power Query, Power Automate or similar reporting and automation tools would be a strong advantage. 
• Experience in technology, consulting, professional services or another project-based environment. 
• Proactive, ownership-driven approach with a strong focus on operational excellence, continuous improvement and commercial outcomes. 

By joining us you gain: 

• Work on diverse and intriguing projects, avoiding routine and promoting a consulting mindset, 
• Benefit from a hybrid work model, flexible hours, and the possibility of occasional remote work, 
• Clear career progression path that values a consulting-oriented approach, 
• Opportunities to engage in international projects and occasional business trips. 

Recruitment process: 

• Submit your resume,  
• Have a short phone conversation with our Recruiter,  
• Let's get to know each other better in the interview!