Technical Delivery Lead

Role Purpose:

The Delivery Manager within Network Products & Services (NPS) is responsible for driving end‑to‑end delivery of network‑related product improvements across LSEG’s global estate. The role ensures alignment between business priorities, network engineering, architecture, vendors, and operational support teams. It acts as a central coordination and governance function, ensuring that network products, services, and programmes are delivered on time, to scope, and to the required levels of quality and resilience.

Key Responsibilities:
Delivery Leadership

• Lead planning and orchestration of delivery activities across network infrastructure, services, and cross‑domain programmes, following LSEG Technology Delivery frameworks.
• Drive full lifecycle execution — initiation, prioritisation, planning, delivery, testing, deployment, and service transition.
• Ensure delivery of NPS‑owned components for strategic product improvements such as hardware and software upgrades, office builds, migrations, cloud integrations, or resilience initiatives, consistent with NPS Delivery Manager expectations.

Governance & Process Excellence

• Establish and maintain delivery governance, ensuring alignment to LSEG change, risk, security, and compliance standards.
• Maintain delivery documentation, RAID logs, dashboards, and quality gates.
• Support continuous improvement initiatives and drive process standardisation.

Customer Management

• Act as the primary engagement point for Product Managers, Engineering leads, Architecture, Cyber Security and programme leadership teams.
• Facilitate effective communication and alignment across all interested parties, ensuring transparency of scope, dependencies, and impacts.
• Represent NPS in multi‑disciplinary programme forums, steering groups, and project boards.

Risk, Issue & Dependency Management

• Identify, handle, and proactively mitigate risks and delivery constraints associated with network infrastructure or service changes.
• Work closely with Service Owners and NPS operational leadership to ensure service risks and impacts are understood and governed

Vendor and Partner Coordination

• Coordinate with external partners (e.g., hardware vendors, telcos, integrators) to ensure timely delivery of equipment, services, and support.
• Ensure vendor accountabilities and performance issues are managed appropriately.

Reporting & Metrics

• Produce regular delivery and status reporting for senior leadership, including targets, SLO/SLI alignment, timeline performance, and readiness for launch.
• Support service review cycles for NPS, using service metrics where relevant.

Qualifications & Experience:

• Demonstrate experience in delivering infrastructure and network‑oriented programmes within large‑scale, complex organisations.
• Solid grounding in project/programme management disciplines, consistent with LSEG Delivery Manager profile.
• Knowledge of network technologies (LAN/WAN, load balancers, firewalls, cloud networking, data centre networks), vendor ecosystems and operational models.
• Proven customer management across technical, business, operational, and vendor teams.
• Experience running governance forums and structured progress reporting.
• Experience working within Network Products & Services or similar telecom/network operations environments.
• Familiarity with ITIL/ITSM processes and service governance.
• Formal PM/Agile certifications (PRINCE2, PMP, SAFe, Scrum Master) advantageous.
• Degree or relevant professional qualification consistent with LSEG role family guidance.

Skills & Competencies:

• Collaboration & Communication: Excellent ability to work across diverse teams, conveying complex technical detail to non‑technical customers.
• Analytical Problem Solving: Ability to predict delivery issues, understand dependencies, and drive resolution.
• Execution Excellence: Strong organisational and prioritisation skills with a track record of delivering under pressure.
• Risk‑Based Thinking: Understanding of network service risk profiles and ability to embed risk‑based decision‑making.
• Leadership: Ability to drive multi disciplinary squads, influence without direct authority, and champion NPS values.

Typical Interfaces:

• Product Managers
• Engineering Leads & Architecture
• NPS Service Owners & Network Service Manager teams
• Programme Managers & Business Sponsors
• Cyber, SRE, Cloud Engineering, Business unit customers.
• External vendors (carriers, OEMs, integrators)

Why This Role Matters:

This position underpins LSEG’s dedication to delivering secure, resilient, scalable, and world‑class network services that support critical global trading, data, and collaboration platforms. As the organisation modernises and expands its cloud, data centre, and network footprint, the Delivery Manager plays a pivotal role in ensuring delivery excellence across NPS’s portfolio.

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Career Stage:

Manager

London Stock Exchange Group (LSEG) Information:

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

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