- Location
- Lenexa, KS
- Department
- Sales
- Source
- Paylocity
Description
Description
About Us:
Atronic Alarms is a trusted leader in security and fire protection solutions, proudly serving businesses for over 40 years. We are committed to delivering state-of-the-art systems, reliable service, and peace of mind to our commercial clients. Our team is growing, and we are looking for a skilled Commercial Coordinator to join us in Kansas City.
Position Overview:
As a Commercial Coordinator, you'll handle all commercial client needs related to installation, service, scheduling, and order coordination. Your responsibilities include:
- Serving as the first point of contact for commercial clients, ensuring timely support and resolution
- Scheduling new installation jobs and coordinating with vendors as needed
- Handling incoming service calls, emails, and texts with professionalism
- Providing basic tech support (turning chimes on/off, silencing keypads, scheduling system reports)
- Coordinating and scheduling regular system inspections
Benefits:
- Schedule: Monday–Friday, 8:00am–5:00pm
- Time Off: 8 paid holidays per year + PTO
- Retirement: 401(k) with company match
- Growth: We promote from within—real advancement opportunities!
- Culture: Team lunches, special outings, and recognition events
- Coverage: Atronic pays 75% of employees’ Medical, Dental, Vision, Life, and Disability insurance
A Day in the Life:
- Start your morning by reviewing schedules and resolving any conflicts
- Follow up on overnight service calls and assist customers with troubleshooting and scheduling
- Monitor system health reports to proactively address potential issues
- Coordinate and schedule new jobs that come in throughout the day
- Collaborate with technicians to ensure resources are properly allocated
Why Join Atronic Alarms?
At Atronic, you’re more than a Commercial Coordinator—you’re a key contributor to a team that values your skills, supports your growth, and makes a real impact on the safety and well-being of our community
Requirements
- 3+ years of coordinating, customer service, or dispatching experience
- Experience in a service or installation environment is a plus
- Strong organizers who excel at prioritizing, multitasking, and meeting deadlines
- Detail-oriented communicators who learn quickly and stay current with new security technologies
- Ability to troubleshoot both technical and administrative inquiries
