Training and Development Coordinator

Human Resources and Civil Service is seeking a dynamic Training and Development Coordinator to join our team and drive the growth and development of our workforce. In this role, you will be responsible for designing, coordinating, and facilitating a variety of training programs aimed at enhancing the skills and knowledge of employees citywide. Key responsibilities include training program development and facilitation, as well as documentation. The coordinator will develop such programming in collaboration with internal and external stakeholders to create engaging content for a diverse, multigenerational workforce. 

Department: Human Resources & Civil Service
Salary: $64,542 per year.
Posting Type: Announcement
Union: Non-Union
Civil Service Classification: Non-Competitive

General Application Requirements:

You must submit or show proof of all the following at the time of application (unless otherwise indicated below), or your application will be disqualified. Disqualifications based on any of these General Application Requirements are not subject to a Civil Service appeal.

• Applicants must submit a complete application including education, work experience, a resume (if applicable), and completed supplemental questions.
• Applicants must become residents of the City of Pittsburgh prior to employment and remain a resident throughout employment. 
  • Click here to view a map of City of Pittsburgh neighborhoods. 

NOTE: The City of Pittsburgh, as a matter of policy, conducts pre-employment and promotional background investigations on all candidates being considered for positions. The background investigation includes, but is not limited to, criminal background, driver's license, and City of Pittsburgh real estate tax payments. Candidates may be disqualified from consideration based on the results of their background investigation, as it relates to the job for which the applicant is being considered.

NOTE: Candidates being considered for employment must submit official transcripts verifying post-secondary education (college/university, trade school, etc.) prior to hire.

Qualifying Requirements:
Your work experience and education/training will be evaluated to determine if you meet the qualifying eligibility requirements listed below for this position. You will receive notice of your eligibility status via email.

• WORK EXPERIENCE: The application must clearly show one (1) year of full-time work experience in learning and organizational development, including experience developing and implementing organization-wide training programs, or a related field. (Less than full-time experience will be calculated on a pro-rated basis.)
• EDUCATION/TRAINING: The application must clearly show a Bachelor's Degree from a fully accredited institution in Organizational Development, Adult Education, Human Resources, or a related field. (See NOTE under the General Application Requirements Section above regarding the verification of education/training).
• EQUIVALENCY: Education/training and/or work experience may be substituted on a year for year basis if the application clearly shows the required number of years to meet the Total Qualifying Requirement for this position (based on the sum of work experience and education/training listed above). The Total Qualifying Requirement is five (5) years. (See NOTE under the General Application Requirements Section above regarding the verification of education/training).

Civil Service Examination(s):
If you meet the qualifying requirements listed above, you will receive a letter of admission (when applicable) for the following examination(s). You must pass the written and/or performance examination(s) to be placed on the official Civil Service eligibility list for this position. Candidates receiving job offers must pass a medical examination (when applicable) before the hire date.

• Written:  None required for this position.
• Performance:  None required for this position.
• Medical:  None required for this position.

• Develops and facilitates professional development programs as assigned by the Human Resources Director, Assistant Director, Secretary & Chief Examiner, and Manager of Training & Development.
  
• Works closely with department Directors and HR Business Partners to identify training needs, aligns programs with organizational goals, and ensures seamless integration with other talent development initiatives.
• Assesses training and development needs through surveys and communication with department Directors, Assistant Directors, Managers, and/or Supervisors.
• Designs and develops comprehensive training programs including training manuals and course materials tailored to meet the needs of employees at various skill levels. These programs may include skill-building courses, policy-driven trainings, leadership development series, and fair hiring practices. 
• Maintains records of training and development activities, attendance, and retraining requirements.
• Creates, organizes, plans, and presents various forms of onboarding, orientation, and skills training for employees.
• Leads engaging and interactive training sessions using lectures, group discussions, team exercises, hands-on examples, and other training formats. Training may be in the form of a video, web-based program, or self-guided instructional manual.
• Researches and provides expertise in curriculum trends and best practices for ongoing professional development in the areas of leadership, management, policy compliance, acquiring new skills, and basic work-related skills.
• Develops training initiatives that resonate with employees of diverse ages and backgrounds, fostering interest and participation across a multigenerational workforce.
• Assists in developing and implementing diversity and inclusion projects and initiatives.
• Coordinates with vendors to meet program needs.
• Facilitates train-the-trainer sessions.
• Evaluates program effectiveness through assessments, surveys, and/or feedback.
• Researches and orders materials approved by department Director or Assistant Director.
• Performs administrative tasks such as scheduling classes, conducting surveys, and coordinating enrollment.
• Performs other related tasks and duties as assigned or required. 

Click here to view the full job description, including knowledge, skills, abilities, and working conditions for this position. Locate and click on the position title to view the complete job description.