Senior IT Project Manager (Delivery Manager)

We are looking for Senior IT Project Manager (i.e. Delivery Manager) who is able to manages, coordinates business and technical stakeholders through all phases of professional project management to deliver technical projects for Manulife business. You shall work with inclusive, dynamic, professional, and strong core values organization.

Responsibilities

• Responsible for successfully planning, running and completing projects.

• Collaborate with all the teams involved in a project and make sure the project produces the necessary impactful outcome while meeting timeline, quality and staying within budget.

• Frequently interact with business users, leadership to make sure the project meets their requirements, expectations and that they agree with the project's current direction.

• Delivery managers might complete project audits and reviews to determine how they can improve a project's progress. Many have previously worked in engineering, project management or business roles.

• Identifies, analyzes, mitigates, documents, and controls project risks

• Provides effective and regular communication within the project team, stakeholders, sponsors, and management

• Identifies resource needs for the project and establishes roles, expectations, and goals with team members

• Has positive impact to organizational entities & has some understanding of the nature of the impact

• Participates in negotiation of contract terms and conditions and ensures compliance with contract terms for project consultants and vendors

• Responsible for assisting in hiring project staff, and developing motivating, coaching, advising, and managing the project team

• Manage the technical components of the project or act as manager of personnel, including evaluating personnel

• This role report to Head of IT Delivery. You are IT Delivery Manager for delivery technology roadmap of organization to business. Working very closely with Business to understand demand and consult, drive them for digital transformation.

What motivates you?

• You obsess about customers, listen, engage, and act for their benefit.

• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.

• You thrive in teams and enjoy getting things done together.

• You take ownership and build solutions, focusing on what matters.

• You do what is right, work with integrity and speak up.

• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

Job Requirements

• Proven Experienced and strong project management experience using waterfall and agile.

• Certified PMI-PMP is preferable.

• +6 years experience in same area

• Well planning, execute, Monitor and control project scope, quality, budget, time.

• Excellent stakeholder’s management and communication

• Experience working with multi teams across locations.

• Good critical thinking problem solving

• Good at English

• Life insurance industry experience is plus.

• Gen AI in project management applied is plus.

When you join our team?

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

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