- Location
- Mexico - Monterrey
- Type
- Full-time
- Department
- IT
- Education
- High School
- Source
- Pinpoint
Description
Product Specialist
Department: Management
Employment Type: Full Time
Location: Mexico - Monterrey
Reporting To: Carlos Vergara
Description
Responsible for providing day-to-day project and product support for marketed
products. Assists in developing and adding new products to be marketed.
Key Responsibilities
- Works with product management to understand product changes and upcoming product launches and to communicate information to the region.
- Serves as the first line of communication on all product issues, quality
questions, and product returns.
• Supports the region in resolving product issues/problems.
• Assists in product launches and gathering information for the product
development process. - Works with marketing services and regional offices to create locally tailored product brochures.
- Provides presentations on products, service training, and other topics as required.
- Provides weekly updated reports to management on the progress of projects
- Works with global product management to assist with the development of products to be used in the region and generally takes responsibility for establishing the products needed in that region.
- Works with managers to add new products into JDE for sales in their region.
- Takes the lead on new products developed for the region while coordinating with global product management.
- Regularly interacts with product managers to accomplish tasks required by the region.
- Often is responsible for marketing and product development interests of the region.
- Performs other related duties as required or assigned.
Skills, Knowledge and Expertise
Scholarship:
• Equivalent of four years high school (required).
• Engineering (Mechanical, Electronics, Electrical, Mechatronics)
• Associate’s degree in design technology or a related field (preferred).
• Engineering (Mechanical, Electronics, Electrical, Mechatronics)
• Associate’s degree in design technology or a related field (preferred).
Experience:
• One to three years of experience in product development, product management,
or a related field (preferred)
• One to three years of experience in product development, product management,
or a related field (preferred)
• Experience with the use of VFD’s, PLCs and motor control devices
• Experience with pump systems and hydraulics
Skills:
• Mastery: Spreadsheet.
• Advanced: Presentation/PowerPoint, word processing/typing.
• Basic: Contact management, database.
• Effectively communicates information and responds to questions in person-toperson and small group situations with customers, clients, the general public, and other employees of the organization.
• Maintains confidentiality and uses discretion with business information.
• Reads and understands documents such as policy manuals, safety rules, operating
and maintenance instructions, and procedure manuals.
• Writes routine reports and correspondence.
• Adds, subtracts, multiplies, and divides numbers (using currency and other forms of
measurement).
• Utilizes common-sense understanding to carry out written, oral, or diagrammed
instructions.
• Deals with problems involving several known variables in situations of routine nature.
• Plans the time, method, manner, and/or performance sequence of own work; may
also occasionally assist in planning work assignments performed by others within a limited area of operation.
• Frequently makes decisions of both minor and major importance, which may affect
• Frequently makes decisions of both minor and major importance, which may affect
the work operations of other employees and/or clientele to a moderate degree.
• Completes some moderately repetitive tasks.
• Uses noncomplex machines and equipment (adding machines, calculators, copy/fax machines, etc.).
Initial Formation: One to three years of experience in product development, product
management, or a related field (preferred)
Skills
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