Senior Lead Digital Product Manager Business Banking and Merchant Services
Wells Fargo
·Today
- Location
- 102462-AZ-B Building, Chandler Campus, United States of America · CHARLOTTE, NC
- Type
- Full-time
- Department
- IT
- Seniority
- Senior
- Experience
- 5+ years
- Closing date
- Today
- Source
- Workday
Description
About this role:
Wells Fargo is seeking a Senior Lead Digital Product Manager within the Branch System & Transformation Organization of Consumer Banking and Lending (CBL) business. This role will be responsible for driving the vision, strategy, and execution of sales and servicing capabilities that support frontline Business Bankers and Business Relationship Managers. The successful candidate will serve as the product leader for critical platforms leveraging Salesforce technologies, Micro Front End (MFE) architecture, and enterprise digital capabilities.
This individual will partner with business leaders, technology teams, Agile practitioners, architects, and key stakeholders to define product roadmaps, drive delivery, and ensure solutions meet the evolving needs of the Business Banking teams. The ideal candidate possesses strong product management expertise, deep Agile experience, and the ability to influence across a highly matrixed organization.
In this role, you will:
Act as a trusted advisor to senior leadership, shaping product strategies, roadmaps, and priorities for highly complex digital capabilities supporting Business and Merchant Services.
Lead the strategy and resolution of highly complex and unique challenges requiring in-depth evaluation across multiple areas or the enterprise
Deliver solutions that are long-term, large-scale and require vision, creativity, innovation, advanced analytical and inductive thinking
Coordinate highly complex activities and guidance to others
Provide vision, direction and expertise to senior leadership on implementing innovative and significant digital business plans, programs and initiatives which have significant impact
Strategically engage with all levels of professionals and managers across the enterprise
Serve as an expert advisor to leadership
Required Qualifications:
7+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 5+ years of experience managing complex enterprise digital products or platforms.
- 4+ years of experience working in Agile and Scrum delivery environments.
- 3+ years of experience supporting Salesforce products, capabilities, or platform integrations.
- 3+ years of experience managing product roadmaps, product backlogs, and prioritization activities.
- 3+ years of experience working with cross-functional technology teams, including engineering, architecture, UX, and operations.
Desired Qualifications:
Experience within Business Banking, Commercial Banking, or Financial Services.
Familiarity with Salesforce Financial Services Cloud (FSC), Sales Cloud, or Service Cloud.
Experience supporting Micro Front End (MFE) architectures and modern digital platforms.
Experience leading large-scale digital transformation or modernization initiatives.
Strong understanding of customer journey mapping and banker workflow optimization.
Experience leveraging analytics and customer insights to inform product strategy.
SAFe Agile, Scrum Product Owner, or Agile Product Management certifications.
Strong stakeholder management and executive communication skills.
Experience presenting recommendations and influencing senior leaders and executive stakeholders.
Job Expectations:
This position is not eligible for Visa sponsorship
This position is a hybrid work model. Must be willing to work in office 3 days a week.
Ability to travel up to 10% of the time
Locations:
2700 South Price Road, Chandler, AZ 85286
1525 West W.T. Harris Blvd, Charlotte, NC 28262
Posting End Date:
21 Aug 2026*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
