Receptionist

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Receptionist - JLL

What this job involves:

The Receptionist will provide general office support with a variety of clerical activities and related tasks. They will be responsible for greeting employees and visitors, answering incoming calls, mail distribution, flow of correspondence, maintain calendars for meetings, as well as additional clerical duties.

What your day-to-day will look like:

Front Desk Duties:

• Greet/host/provide support for guests, visitors and employees

• Assist visitors and employees with wayfinding

• Answer all in-coming calls

• Submit visitor and parking requests

• Update phone lists, SOPs and other administrative duties as requested

• Point of contact for packages/deliveries

• Respond and follow through to requests for information and communicate with all levels of management with minimal supervision

• Strong leadership and teamwork with Security vendor personnel that will assist at the reception desk

General Office Duties:

• Housekeeping Duties (i.e. pick up and display literature, maintain a welcoming and clean presentation of the Lobby, report any mechanical issues or other issues to the facilities group, etc.)

• Assist in the resolve of problems associated with all building services including, but not limited to janitorial, mailroom, badging, and conference room/AV Support.

• Assists with the coordination and scheduling of visitors with the property security desk

• Assists with the coordination and scheduling of office/building maintenance activities

Mailroom Assistance:

• Support onsite mailroom with packages/deliveries

• Support onsite mailroom to prepare postage/labels for mail/UPS/FedEx, courier services, etc.

• Provide full mailroom coverage when needed

Other:

• Any and all other duties and tasks as assigned

Required Qualifications:

• High school diploma or GED

• 1-2 years of experience in customer service, hospitality, office settings or related experience.

• Excellent customer service and relationship building skills

• Strong organizational, interpersonal and communication skills

• Working knowledge of Microsoft Word, Excel, Power Point, and Outlook Software

• Reliable transportation - no onsite parking, but public garages are local (Public Transportation Recommended). Site is located on city bus line, MBTA Green line stop opening at the location in the spring, and walking distance to North Station

• Full-time position on location - no remote work

Preferred Qualifications:

• Associate's degree or college classes.

• 3 years of administrative/facilities experience supporting multiple people, preferably in the commercial real estate industry

• Experience in supporting a front desk that has high security standards and protocols

• Mailroom experience

Physical Work Requirements and Work Conditions

• This is largely a sedentary role; however, some mailroom duties are required. This would require the ability to handle packages, deliver mail/packages in multi-floor building, and bend, walk or stand as necessary

Location:

Nashville - TN | 100% Onsite

Work Shift:

Full Time - Morning Shift

At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.

JLL is an Equal Opportunity Employer committed to diversity and inclusion.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location:

On-site –Nashville, TN

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.