- Salary
- €150 – €100
- Location
- Athens
- Type
- Full-time
- Department
- Customer Service
- Closing date
- Today
- Source
- CareersPage
Description
Dutch-speaking Customer Support Agent
Athens, Greece – Remote
WORK MODEL: Remote (from Greece)
LANGUAGE: Dutch
SALARY: €1,300 gross/month + bonus
KEY INFORMATION
- Work model: Remote, from home in Greece
- Schedule: Monday to Friday, with occasional weekend shifts
- Working hours: Rotating shifts between 09:00 and 21:00 – no night shifts
- Gross salary: €1,300 per month
- Relocation: Relocation support to Greece provided
ABOUT THE LOCATION
Work from home and enjoy the Greek sun, sea and Mediterranean lifestyle. Relocation support is provided if you're looking to start a new chapter in Greece.
ABOUT THE POSITION
Join the customer support team of a world-famous jewellery brand. As a Customer Support Agent, you'll help customers mainly via email and chat, with some phone contact, making sure every order ends with a smile. You'll solve delivery delays, missing or damaged items and size exchanges, using a handful of easy-to-learn tools.
WHAT WE OFFER
- €1,300 gross per month
- Productivity bonus of up to €150
- 100% work from home
- Mostly email and chat – limited phone work
- Relocation support to Greece
- 8-month contract
- No previous experience required – full training provided
RESPONSIBILITIES
- Support customers after purchase via email, chat and phone
- Resolve delivery delays, missing or damaged items and exchanges
- Handle back-office tasks to keep operations running smoothly
- Work with 3–5 internal and external tools
- For some markets, reply to customers on social media
REQUIREMENTS
- Native or fluent Dutch
- C1-level English
- Excellent written communication skills
- Good PC skills, including MS Office
- Typing speed of at least 25 words per minute
- Strong multitasking skills
- Customer service experience is a plus, but not required
- Right to work in the EU
Apply now and join us across borders.