Training and Development Specialist

Location: Pasay City

Work Setup: Fully Onsite | Dayshift

Job Summary

The Training and Development Specialist will keep the learning and development programs running smoothly. You'll help plan, build, coordinate, and deliver training that matches the organization's learning priorities, while making sure day-to-day training operations, records, and rollouts stay organized and on schedule. You'll work closely with the Training Manager, the HR team, and business units to meet both immediate and short-term skills development needs.

Key Responsibilities

Training Needs & Planning

• Help identify training needs through surveys, interviews, and conversations with business units
• Consolidate training requests and pinpoint skills gaps
• Support the creation of annual training plans and learning schedules
• Keep the training calendar and program rollout plans current

Program Design & Content Development

• Help prepare training materials, modules, and learning aids
• Support instructional design work such as formatting content, building presentations, and updating modules
• Work with subject matter experts to gather content inputs
• Keep training materials organized, current, and in line with learning standards

Training Delivery & Implementation

• Handle the logistics of each training from start to finish, including venue or platform, materials, attendance, and communications
• Provide administrative and facilitation support during sessions
• Deliver certain sessions where appropriate, such as soft skills, onboarding, and foundational programs
• Track participant attendance, engagement, and completion
• Make sure both in-person and virtual sessions run without a hitch

Vendor & Resource Coordination

• Coordinate with external training providers and facilitators
• Help process vendor requirements, paperwork, and scheduling
• Monitor vendor performance and collect feedback
• Track training expenses and support budget monitoring

Evaluation & Reporting

• Administer training evaluations such as feedback forms, assessments, and surveys
• Compile and track data on attendance, completion, and test results
• Help put together training reports and summaries
• Keep training records and documentation accurate and up to date

Stakeholder Coordination

• Work with line managers and HR partners on training schedules and participant nominations
• Send participants training details, reminders, and post-training requirements
• Respond to participant questions and concerns
• Help promote learning initiatives across the organization

Systems, Governance & Compliance

• Maintain and update records in the Learning Management System (LMS)
• Document training activities in line with company policies and regulatory requirements
• Help track mandatory and compliance-related training
• Support the upkeep of training processes, templates, and documentation standards

Continuous Improvement

• Share feedback on training programs and suggest improvements based on participant input
• Stay current on learning tools, trends, and technologies
• Support initiatives that build a culture of continuous learning
• Help make training processes and administrative work more efficient

Special Projects

• Help organize and host corporate learning events and activities
• Support Organizational Development (OD) initiatives
• Take part in HR projects related to employee engagement and development

Qualifications

• Graduate of Psychology, Human Resources, Business Administration, or a related course
• 4 to 6 years of experience in training, learning and development, or HR
• Exposure to training coordination, facilitation, or instructional support is preferred
• Certifications in training facilitation and instructional design are an advantage