Senior Director, Business Management (Credit Risk Management)

At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose.

Position Overview:

Freddie Mac's Single-Family Credit Risk Management (CRM) division is seeking a Business Management Senior Director, reporting to the Chief Credit Officer to serve as the strategic integrator and operational backbone for a 250+ person organization. This leader will own the department's operating rhythm, drive a portfolio of high-impact initiatives, and ensure alignment between executive priorities and day-to-day execution across CRM.

The role blends executive-level partnership with operational leadership and program execution — setting direction, establishing governance, aligning stakeholders, and ensuring measurable outcomes across complex, interdependent workstreams in a highly regulated environment.

Our Impact:

Single-Family Credit Risk Management safeguards Freddie Mac's mission by governing credit policy, underwriting standards, and model oversight that enable safe, sound, and affordable lending across the U.S. housing market. The Business Management function accelerates this mission by providing the operating backbone for the department — running the operating rhythm (planning, governance, prioritization, performance management, and executive communications), leading cross-functional initiatives, and ensuring CRM's voice is represented effectively with senior Freddie Mac leadership, FHFA, and the Board.

Your Impact:

• Lead department operations (business management): Own the operating rhythm for CRM — strategic planning, prioritization, performance management, budget and resource coordination, training, communications, and executive reporting.

• Serve as Primary Business Management strategy and execution for the Chief Credit Officer: Translate executive priorities into coordinated execution, represent the CCO in key forums, and enable clarity and alignment across the department.

• Oversee the policy development lifecycle: Manage the Guide Bulletin process, Terms of Business updates, and FHFA submissions — driving consistency and operational effectiveness from intake through publication.

• Drive a portfolio of transformation initiatives: Lead and coordinate major programs and the department-wide Project Management capability, including model portfolio oversight across 20+ models.

• Engage senior stakeholders: Represent CRM with Freddie Mac executive leadership, FHFA, the Board, and internal control functions (audit, compliance, model risk, legal).

Qualifications:

• 12+ years of experience in business management, chief of staff, strategy, operations, or program leadership roles within financial services, housing finance, fintech, or a highly regulated environment

• Proven success leading complex, cross-functional portfolios with multiple stakeholders and interdependent workstreams.

• Demonstrated ability to lead division operations (planning, governance, metrics, executive reporting, budget and resource coordination)

• Strong executive presence with the ability to advise, influence, and represent senior leaders

• Exceptional communication skills — able to translate complex topics into clear narratives for executives and broad stakeholder groups

• Strong risk and control mindset; comfort operating in regulated environments with audit, compliance, and model risk considerations

• Familiarity with mortgage industry concepts (credit policy, underwriting, loan delivery, model risk, investor guidelines) or adjacent capital markets domains preferred

• PMP, AMP, ADKAR (or equivalent change management) certifications preferred

• MBA or advanced degree in business, public policy, analytics, or a related field (or equivalent experience) preferred

Keys to Success in this Role:

• Operate as the "integrator" for the department: Connect strategy, execution, and day-to-day operations so the CCO and leadership team have clarity, momentum, and control

• Build trusted partnerships: Earn credibility with policy, product, technology, risk, legal/compliance, FHFA, and enterprise teams to unblock decisions quickly

• Create a scalable operating model: Standardize governance, intake, prioritization, and communications so business management becomes repeatable and sustainable

• Lead through change: Drive adoption with strong change management — stakeholder engagement, training, communications, and feedback loops

Current Freddie Mac employees please apply through the internal career site.

We consider all applicants for all positions without regard to gender, race, color, religion, national origin, age, marital status, veteran status, sexual orientation, gender identity/expression, physical and mental disability, pregnancy, ethnicity, genetic information or any other protected categories under applicable federal, state or local laws. We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

A safe and secure environment is critical to Freddie Mac’s business. This includes employee commitment to our acceptable use policy, applying a vigilance-first approach to work, supporting regulatory mandates, and using best practices to protect Freddie Mac from potential threats and risk. Employees exercise this responsibility by executing against policies and procedures and adhering to privacy & security obligations as required via training programs.

CA Applicants:  Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Notice to External Search Firms: Freddie Mac partners with BountyJobs for contingency search business through outside firms. Resumes received outside the BountyJobs system will be considered unsolicited and Freddie Mac will not be obligated to pay a placement fee. If interested in learning more, please visit www.BountyJobs.com and register with our referral code: MAC.

Time-type:Full time

FLSA Status:Exempt

Freddie Mac offers a comprehensive total rewards package to include competitive compensation and market-leading benefit programs. Information on these benefit programs is available on our Careers site.

This position has an annualized market-based salary range of $212,000 - $318,000 and is eligible to participate in the annual incentive program. The final salary offered will generally fall within this range and is dependent on various factors including but not limited to the responsibilities of the position, experience, skill set, internal pay equity and other relevant qualifications of the applicant.