Senior Quality Engineer

Job Description

Take innovation from idea to implementation.

At the Electrolux Group, a lead global appliance company, we strive every dray to shape living for the better for our consumers, our people and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living.

Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute and grow together.

Join us in our exciting quest to build the future home!

All about the role:

• Within Electrolux OEM major appliances product quality team, looking for a Senior Quality Engineer for OEM/ODM Cold Products to lead quality activities about Suppliers qualification, supplier performance management, new product introduction, prevention activities and continuous improvement within Suppliers and Electrolux organization, with the aim to deliver best in class consumer experiences.

• In this role you will deliver constant improvement of Product Quality, driving all cross functional activities needed to improve the overall consumers’ perceived quality in order to achieve Best in Class Consumer Experience.

• You are based in Bangkok City, Thailand.

• In this role you will report operationally and functionally to OEM Food Preservation Quality Manager South Asia.

What you’ll do:

• Co-work with Sourcing, PMO, region, market, R&D, PL team and OEM/ODM suppliers for new product flawless launch. Focus on quality tasks in the Quality Plan, e.g. SCR estimation, PSRA, FMEA, QC plan to identify the key processes with CTQs. Review and maintain PFMEA, QC plan during new product introduction.
• Standardize quality requirement in Manufacturing Acceptance process, verify the products spec, quality agreements, FFF requirements etc. during DVT/ MVT build to ensure the products meet mass production criteria.
• As the contact window between supplier and region field Quality to transit information and follow up SCR reduction/DT elimination/CStaR.
• Monthly SCR/CStaR data analysis, continuous improvement and regular meeting with supplier to push supplier provide the actions and tracking. Organize the regular quality review with Sector quality.
• Drive the cross-function team and supplier to solve quality issues.
• Finished IPA (Internal Process Audit) in the supplier production assembly line for ensure Supplier readiness to SOP with focus on Prevention, PFMEA, IPCP.
• OQC (Outgoing Quality Controls) of finished product before to dispatch to Electrolux warehouses.
• Supplier GSQA quality system audit per the plan for each product line. Lead and drive OEM suppliers to meet company GSQA expectations vs. sourcing strategy.
• Lead and Drive Supplier Quality improvements.
• Other jobs assigned by Manager

Skill/Competence Requirement

• Experience OEM/ODM quality management of major appliances product for NPI.
• Proven experience in supplier management within the European and American home appliance industry, with team leadership experience required.
• Ability to deal with strong communication, organizational, quality management.
• Ability to coordinate set goals and priorities for multiple project activities while keeping the set timelines with good quality result.
• Operational experience in parts qualification flow, delivering of good product launch as product release(OQC).
• Expertise of product manufacturing processes with in-process audit(IPA).
• Proficiency of QA tools and methodologies: 8D, FMEA, SPC, MSA, 5S, PDCA, ….
• Knowledge of SCR (Service Call Rate)/ CStaR(Consumer Star Rating)/ Warranty cost to continue improvement.
• Familiar with ISO9001 requirements and skillful on TS16949 quality tools using. Knowledge of main international Standards (i/e: IEC60335,….).
• Personal computer skills including Microsoft Office products(Excel, Word and Power Point.), PowerBI is preferred.

Who you are:

• At least 5 years in relevant Quality and Operations experience.
• Experience in Home Appliances is preferred. Experience in Food Preservation appliance or similar consumer durables or experience with Home Appliance manufacture/R&D area would be an advantage.
• Experience in customer quality is preferred.
• Hands-on supplier audit experience is required.

PERSONAL CHARACHTERISTIC

• Strong team work, Willing to do, Dedicated, Integrity, Objective, Energetic, Self-Organized, Self-motivated, Analytical, good communication, Ability to work in a multicultural ambient, Stature to deal with Management both internal and external.
• Willing to travel frequently within Thailand and occasionally AP region (i/e: India, Indonesia, Vietnam).

EDUCATION

• College degree is required advanced degree preferred, new product introduction.
• ISO9001 auditor is required, TS16949 auditor and Quality Engineer Certificate is preferred.

LANGUAGE

• English – Fluent, both written and spoken
• Chinese Mandarin/Thai – Basic listening and speaking skills

Where you’ll be:

You will be based at Bangkok Thailand. It will be necessary to be available for national and international traveling.

Benefits include:

• Discounts on our award-winning Electrolux products and services;
• Family-friendly benefits ;
• Health and Well-being initiatives
• Extensive learning opportunities and flexible career path.
• Continued Progress on Diversity & Inclusion
• Living our Sustainability Commitment

As part of the Electrolux Group, we will continuously invest in you and your development. There are no barriers to where your career could take you.

Find out more on www.electroluxgroup.com