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Digital Business Analyst - ERP for Service (d/f/m)

Airbus

·

Jun 10, 2026

Location
Hamburg - Finkenwerder, Germany · Toulouse Area
Workplace
Onsite
Type
Full-time
Department
IT
Source
Workday

Description

Job Description:

In order to support the Spares & Services Digital Department (DESC), Airbus is looking for a Digital Business Analyst - ERP for Service (d/f/m).

You will be part of a team developing innovative IT solutions for Airbus Material Management's Spares and Customer Service organizations worldwide. As part of the ERP for Service & Data Management product team, you will be involved in a large business transformation project including the move to SAP S/4HANA, aiming at driving digitalization and enhancing the efficiency of spares and service operations.

This role is also available with reduced weekly hours and an adapted scope of tasks.

Your location

You will be working at the largest production site for civil aircraft situated in Hamburg. Its location on the southern banks of the river Elbe includes the option to commute by ferry. Experience the special flair of Hamburg in your spare time where vibrant cosmopolitan culture meets nautic legacy. Additional location in Blagnac (TLS).

Your benefits

  • Attractive salary and special payments

  • 30 days paid vacation and extra days-off for special occasions

  • Excellent upskilling opportunities and great international, group wide development prospects

  • Special benefits: employer-funded pension, employee stock options, discounted car leasing, special conditions for insurances, transportation subsidy, employee benefits at cooperating companies

  • On-site-facilities: Kindergarten close to the site, medical officer for check-ups and other health-related services, canteen and cafeteria

  • Compatibility of family & work (job sharing, part-time models, flexible working hours, individual timeout)

  • Working in a diverse environment, with more than 140 nationalities, where every voice is heard

Your tasks and responsibilities

  • Perform Business Process Analysis and Solution Design, including process mapping, requirements gathering, and solution blueprinting.

  • Lead the migration to a SAP S/4HANA system by addressing business process needs related to service and material management.

  • Manage SAP Configuration, Implementation, and Testing, specifically customizing modules to link business needs with SAP solutions.

  • Promote and deliver standard solutions to the business, driving gap analysis loops to steer stakeholders back to ERP standard functions.

  • Manage project activities to build and deploy IT solutions, while facilitating workshops and negotiating with business counterparts.

Desired skills and qualifications

  • University degree in Information Technology, Business Administration, Business Informatics, or a similar field.

  • Extensive experience in IT projects, specifically within large-scale SAP S/4HANA migration or transformation programs.

  • Strong functional expertise in SAP modules driving the Services or Sales business, specifically S/4HANA Service, or solid knowledge in alternative modules like Sales (SD), CS, Asset Management, or Manufacturing.

  • Proven capability in SAP customization and the ability to challenge business needs to prioritize standard functionalities.

  • Strong stakeholder management and facilitation skills, with a result-driven, consultative approach to driving digital change.

  • Negotiation level in English is required; proficiency in German or French is considered a plus.

Not a 100% match? No worries! Airbus supports your personal growth with customized development solutions.

Take your career to a new level and apply online now in English. Please include your salary expectation and earliest starting date.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Airbus Operations GmbH

Employment Type:

Permanent

-------

Experience Level:

Professional

Job Family:

Digital

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to [email protected].

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

Skills

SAPComplianceCustomer ServiceERPNegotiation

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