- Location
- Client Site - IND - Gurgaon - American Express (India) Private Limited
- Workplace
- Onsite
- Type
- Full-time
- Department
- Sales
- Seniority
- Manager
- Source
- Workday
Description
Job Title
Key Account Manager
Job Description Summary
Job Description
About the Role:
- Client Relationship Management: Build and maintain strong relationships with key accounts to ensure long-term engagement and loyalty.
- Account Strategy & Growth: Develop account plans, identify upselling/cross-selling opportunities, and achieve revenue targets.
- Operational Coordination: Act as the primary point of contact for client queries, issue resolution, and service delivery.
- Reporting & Analysis: Monitor account performance, prepare reports, and provide insights for business decisions.
- Collaboration: Work closely with internal teams (sales, operations, finance) to deliver customized solutions for clients.
About You:
- Bachelor’s degree in Business Administration, Marketing, or related field.
- Proven experience in account management or client servicing.
- Strong negotiation and communication skills.
- Ability to analyze data and prepare strategic plans.
- Proficiency in CRM tools and MS Office.
INCO: “Cushman & Wakefield”
Skills
UpsellingNegotiation